| Serial Number | 86150226 |
| Word Mark | IDEAL VOICE |
| Filing Date | Friday, December 20, 2013 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Friday, June 4, 2021 |
| Registration Number | 4686968 |
| Registration Date | Tuesday, February 17, 2015 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 2, 2014 |
| Goods and Services | Providing assistance and evaluation of selecting and hiring customer service agents, namely, managing the selecting and hiring of customer service agents for others |
| Disclaimer with Predetermined Text | "VOICE" |
| Goods and Services | Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; Scientific and technological services, namely, analysis, diagnostics, and evaluation in the fields of customer service and contact center management; Providing assistance and evaluation of selecting and hiring customer service agents, namely, providing a website featuring technology that enables hiring managers to manage the entire candidate attraction and selection process, including assessments and skills test, as well as compiling data that facilitates the continuous improvement of the process; Providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech of customer service agents; Providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, October 4, 2014 |
| Primary Code | 035 |
| First Use Anywhere Date | Friday, September 4, 2009 |
| First Use In Commerce Date | Friday, January 1, 2010 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, January 8, 2014 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, September 4, 2009 |
| First Use In Commerce Date | Friday, January 1, 2010 |
| Party Name | StarTek |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Event Date | Event Description |
| Saturday, February 17, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Wednesday, September 27, 2023 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Wednesday, September 27, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, September 27, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, September 27, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, September 27, 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, September 27, 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Friday, June 4, 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Friday, June 4, 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Friday, June 4, 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, February 2, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, February 17, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, October 14, 2019 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, October 14, 2019 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, February 17, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, December 2, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, December 2, 2014 | PUBLISHED FOR OPPOSITION |
| Wednesday, November 12, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, October 29, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, October 29, 2014 | ASSIGNED TO LIE |
| Thursday, October 9, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, October 9, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, October 9, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Saturday, October 4, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, October 3, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, October 3, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, April 3, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, April 3, 2014 | NON-FINAL ACTION E-MAILED |
| Thursday, April 3, 2014 | NON-FINAL ACTION WRITTEN |
| Thursday, March 27, 2014 | ASSIGNED TO EXAMINER |
| Wednesday, January 8, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, December 24, 2013 | NEW APPLICATION ENTERED |