| Serial Number | 86150226 |
| Word Mark | IDEAL VOICE |
| Filing Date | Friday, December 20, 2013 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, August 29, 2025 |
| Registration Number | 4686968 |
| Registration Date | Tuesday, February 17, 2015 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 2, 2014 |
| Goods and Services | Providing assistance and evaluation of selecting and hiring customer service agents, namely, managing the selecting and hiring of customer service agents for others |
| NOT AVAILABLE | "VOICE" |
| Goods and Services | Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; Scientific and technological services, namely, analysis, diagnostics, and evaluation in the fields of customer service and contact center management; Providing assistance and evaluation of selecting and hiring customer service agents, namely, providing a website featuring technology that enables hiring managers to manage the entire candidate attraction and selection process, including assessments and skills test, as well as compiling data that facilitates the continuous improvement of the process; Providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech of customer service agents; Providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 29, 2025 |
| Primary Code | 035 |
| First Use Anywhere Date | Friday, September 4, 2009 |
| First Use In Commerce Date | Friday, January 1, 2010 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 29, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, September 4, 2009 |
| First Use In Commerce Date | Friday, January 1, 2010 |
| Party Name | StarTek |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Event Date | Event Description |
| Thursday, March 27, 2014 | ASSIGNED TO EXAMINER |
| Thursday, April 3, 2014 | NON-FINAL ACTION WRITTEN |
| Tuesday, December 24, 2013 | NEW APPLICATION ENTERED |
| Wednesday, January 8, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, April 3, 2014 | NON-FINAL ACTION E-MAILED |
| Thursday, April 3, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, October 9, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, October 3, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, October 3, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, October 4, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, October 29, 2014 | ASSIGNED TO LIE |
| Wednesday, October 29, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, November 12, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 2, 2014 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 2, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Monday, February 17, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Tuesday, February 2, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Tuesday, February 17, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Monday, October 14, 2019 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, October 14, 2019 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Saturday, February 17, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, August 29, 2025 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |
| Wednesday, September 27, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, June 4, 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Friday, June 4, 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Friday, June 4, 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Wednesday, September 27, 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, September 27, 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, September 27, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, September 27, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, September 27, 2023 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |