| Serial Number | 86150261 |
| Word Mark | ID IDEAL DIALOGUE COMPANY |
| Filing Date | Friday, December 20, 2013 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, August 29, 2025 |
| Registration Number | 4686971 |
| Registration Date | Tuesday, February 17, 2015 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, December 2, 2014 |
| Description of Mark | The mark consists of the wording "ID IDEAL DIALOGUE COMPANY" in stylized font with sound wave designs appearing by the letters "ID". |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| NOT AVAILABLE | "DIALOGUE COMPANY" |
| Goods and Services | Providing scientific assessment and consulting services in the fields of customer service and contact center management; Providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; Providing scientific research services in the fields of customer service and contact center management; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management; Providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech; Scientific and technological services, namely, analysis and evaluation in the fields of customer service and contact center; Providing web-based services featuring technology using scientific modeling and human expertise for analyzing voice and speech of customer service agents; Providing online non-downloadable software programs for testing, training, and certifying customer service agents; Providing services for scientific testing and assessing skills and habits of customer service agents and managers for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Providing scientific analysis services in the field of speech for developing skills in customer service managers; Providing scientific research services for reviewing and diagnosing speech of customer service agents; Mapping solutions for improving skills of customer service agents |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 29, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, September 4, 2009 |
| First Use In Commerce Date | Friday, January 1, 2010 |
| Party Name | StarTek |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Party Name | StarTek |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Greenwood Village, CO 80111 |
| Event Date | Event Description |
| Tuesday, December 24, 2013 | NEW APPLICATION ENTERED |
| Thursday, January 9, 2014 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Friday, October 3, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, October 3, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, October 4, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, January 8, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, March 27, 2014 | ASSIGNED TO EXAMINER |
| Thursday, April 3, 2014 | NON-FINAL ACTION WRITTEN |
| Thursday, April 3, 2014 | NON-FINAL ACTION E-MAILED |
| Thursday, April 3, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, October 9, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 9, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, October 9, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, October 29, 2014 | ASSIGNED TO LIE |
| Wednesday, October 29, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, November 12, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 2, 2014 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 2, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 17, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Monday, October 14, 2019 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, October 14, 2019 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, February 17, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, January 20, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Saturday, May 22, 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Saturday, May 22, 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Wednesday, September 27, 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, September 27, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Saturday, May 15, 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, September 27, 2023 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Wednesday, September 27, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, September 27, 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, September 27, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Saturday, February 17, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, August 29, 2025 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |