| Goods and Services | Providing an online learning management program featuring educational courses in the field of hotel operations management for hotel staff including housekeeping, engineering, front desk, and management personnel; Educational services, namely, providing on-line courses, training programs, and certification programs in the field of hotel operations management software use |
| Goods and Services | Providing temporary use of online non-downloadable cloud-based software for hotel operations workflow management, namely, for managing hotel operations, staff task assignment and tracking, work order creation and completion and tracking, preventative maintenance scheduling and tracking, housekeeping room cleaning inspections and management, guest request and complaint tracking and management, room status tracking, property inspection management, inventory and asset tracking, budget and capital expenditure tracking and management, internal staff scheduling and attendance tracking, internal staff messaging and communication, document storage, lost and found item tracking, meter and pool chemical readings tracking, guest satisfaction survey management, guest messaging, sales and catering management including bookings and meeting room scheduling, and generating operational performance reports; Software as a service (SAAS) services featuring software for hotel operations workflow management, namely, for managing hotel operations, staff task assignment and tracking, work order creation and completion and tracking, preventative maintenance scheduling and tracking, housekeeping room cleaning inspections and management, guest request and complaint tracking and management, room status tracking, property inspection management, inventory and asset tracking, budget and capital expenditure tracking and management, internal staff scheduling and attendance tracking, internal staff messaging and communication, document storage, lost and found item tracking, meter and pool chemical readings tracking, guest satisfaction survey management, guest messaging, sales and catering management including bookings and meeting room scheduling, and generating operational performance reports; Providing temporary use of online non-downloadable software for multi-property hotel portfolio management, namely, for centralized performance monitoring, cross-property reporting, compliance tracking, and portfolio-wide staff communication |
