| Goods and Services | Providing temporary use of non-downloadable cloud-based virtual assistant software using artificial intelligence (AI) for creating, managing, and automating interactive electronic communication in the fields of marketing, sales, customer service, and customer support; Providing temporary use of on-line non-downloadable cloud computing virtual assistant software using artificial intelligence (AI) for automating interactive electronic and instant messaging in the field of marketing and sales for developing, managing, and following up on marketing and sales leads; Providing on-line non-downloadable personal assistant software using artificial intelligence (AI) for natural language processing and natural language electronic and instant messaging in the field of potential and current sales leads; Providing on-line non-downloadable virtual assistant software using artificial intelligence (AI) for automating interactive electronic communication in the nature of initiating and simulating natural written conversations with customers or clients in the field of marketing and sales; Providing on-line non-downloadable virtual assistant software using artificial intelligence (AI) for monitoring, analyzing, and responding to third-party electronic communications in the fields of marketing, sales, customer service, and customer support; Software as a service (SAAS) services featuring software for monitoring and managing sales leads and communications related thereto, for visualization in the nature of graphical representation and analysis of market trends for understanding and predicting of said trends, for business analytics in the nature of creating analytic models of client data and sales leads for understanding and predicting of sales trends and market actions, and for use in employee management; Software as a service (SAAS) services featuring software for sending electronic text message alerts to users featuring multimedia messages regarding changes in market trends and potential sales leads; Software as a service (SAAS) services featuring non-downloadable middleware for software application integration in the field of customer relationship management (CRM) and marketing automation software applications; Providing temporary use of non-downloadable cloud-based software for creating, sending, collecting, managing, and automating customer loyalty, satisfaction, and sentiment polls and surveys, and for summarizing and analyzing customer feedback in the same and in customer reviews; Providing temporary use of non-downloadable cloud-based software for electronic issuance of pre-paid digital gift cards, and for electronic issuance and processing of incentive award program loyalty points and rewards for the on-line purchase of a company's goods and services and management of fulfillment ledgers related thereto; Providing temporary use of non-downloadable cloud-based workflow management software for automating sales referral workflows and tracking referral reward points related thereto; Providing temporary use of non-downloadable cloud-based software for automating brand advocacy workflows and tracking events related thereto in the nature of social media brand advocacy campaigns; Providing temporary use of non-downloadable cloud-based computer software development tools for developing no-code flow visual building software that enables users to create automated workflows using drag and drop interfaces for use in the fields of customer communication, feedback, referrals, and incentive award programs; Providing temporary use of non-downloadable cloud-based software for generating automated targeted marketing messages for direct delivery to users via multi-channel messaging and electronic communications while said users are actively engaged with a software application or website; Providing temporary use of non-downloadable cloud-based software for generating automated personalized messages for direct delivery to users via multi-channel messaging and electronic communications while said users are actively engaged with a software application or website for new user onboarding and troubleshooting purposes; Providing temporary use of non-downloadable cloud-based software for data collection and analysis regarding customer behavior over a period of time for use in providing a comprehensive view of customer experience, for generating reports regarding customer engagement, and for using machine learning for customer sentiment data analysis; Providing temporary use of non-downloadable cloud-based software for creating network infrastructures for data security in the nature of data vaults requiring permission access codes, encrypted data ledgers, electronic security tokens for user authentication, and tamper-evident data access logs for chronological, time-stamped tracking or auditing of user behavior, all for data security purposes; Providing temporary use of non-downloadable cloud-based software utilizing artificial intelligence (AI) for generating automated risk scores for quantifying the likelihood of network security breaches for fraud detection and data security purposes |
