| Serial Number | 97554575 |
| Word Mark | HIER |
| Filing Date | Thursday, August 18, 2022 |
| Status | 730 - FIRST EXTENSION - GRANTED |
| Status Date | Wednesday, October 16, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 5, 2023 |
| Goods and Services | Software as a service (SaaS) services featuring software for managing customer service; software as a service (SaaS) services featuring software for providing customer support services; software as a service (SaaS) services featuring software for providing automated chatbot services for providing customer support, experience, and commerce services; software as a service (SaaS) services featuring software for providing automated chatbot services for answering customer questions; software as a service (SaaS) services featuring software for providing conversational chatbot e-commerce transaction services; software as a service (SaaS) services featuring software for using artificial intelligence for providing customer service; software as a service (SaaS) services featuring software for using artificial intelligence for providing conversational, automated chatbot services for providing customer support, experience, and commerce services; software as a service (SaaS) services featuring software for managing customer service for the sports, entertainment, and tourism industries; software as a service (SaaS) services featuring software for managing customer service for special events; software as a service (SaaS) services featuring software for assisting customers with ticket sales, planning, directions, and event information; software as a service (SaaS) services featuring software for providing customer preference data; software as a service (SaaS) services featuring software for providing analysis of visitor interaction data; software as a service (SaaS) services featuring software for providing marketing for the sports, entertainment, and tourism industries; software as a service (SaaS) services featuring software for managing customer experience and journey; software as a service (SaaS) services featuring software for maximizing customer service staff by resolving customer inquiries and conducting transactions for customers; software as a service (SaaS) services featuring software for providing automated human resource support for employees; software as a service (SaaS) services featuring software for providing automated training and education services |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, September 8, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Satisfi Holdings, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Tampa, FL 33602 |
| Party Name | Satisfi Holdings, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Tampa, FL 33602 |
| Event Date | Event Description |
| Tuesday, June 6, 2023 | ASSIGNED TO EXAMINER |
| Monday, August 22, 2022 | NEW APPLICATION ENTERED |
| Thursday, September 8, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, June 6, 2023 | NON-FINAL ACTION WRITTEN |
| Tuesday, June 6, 2023 | NON-FINAL ACTION E-MAILED |
| Tuesday, June 6, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, August 25, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, August 25, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, August 26, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, August 28, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, September 12, 2023 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Wednesday, October 11, 2023 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Wednesday, October 11, 2023 | NON-FINAL ACTION WRITTEN |
| Wednesday, October 11, 2023 | NON-FINAL ACTION E-MAILED |
| Wednesday, October 11, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, October 17, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, October 17, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, October 18, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, October 19, 2023 | FINAL REFUSAL WRITTEN |
| Thursday, October 19, 2023 | FINAL REFUSAL E-MAILED |
| Thursday, October 19, 2023 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Friday, October 20, 2023 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Friday, October 20, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, October 21, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, November 1, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, November 15, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 5, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 5, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, January 30, 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, July 30, 2024 | SOU EXTENSION 1 FILED |
| Wednesday, July 31, 2024 | TEAS PETITION TO REVIVE RECEIVED |
| Wednesday, July 31, 2024 | NOTICE OF REVIVAL - E-MAILED |
| Wednesday, July 31, 2024 | SOU EXTENSION RECEIVED WITH TEAS PETITION |
| Wednesday, July 31, 2024 | PETITION TO REVIVE-GRANTED |
| Tuesday, October 15, 2024 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, October 17, 2024 | SOU EXTENSION 1 GRANTED |
| Thursday, October 17, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |