| Serial Number | 99238514 |
| Word Mark | _HERO |
| Filing Date | Tuesday, June 17, 2025 |
| Status | 653 - SUSPENSION LETTER - MAILED |
| Status Date | Wednesday, November 12, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Pseudo Mark | HERO |
| Goods and Services | Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for technology stack monitoring and management services, namely, autonomously and semi-autonomously collecting, processing, analyzing, and acting upon telemetry data; Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for autonomous troubleshooting and diagnostic services for technology stack problems, namely, utilizing artificial intelligence to autonomously investigate and diagnose the root cause of system alerts and performance degradation; Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for automated technology stack remediation and optimization services, namely, autonomously executing planned actions to resolve system issues; Customized software development and configuration services for others, namely, the automated creation and dynamic adjustment of software artifacts for the purpose of maintaining system reliability; Providing temporary use of non-downloadable software for facilitating and automating communication and collaboration for incident response teams; Technology stack quality management and continuous improvement services, namely, utilizing artificial intelligence (AI) to automatically clean up temporary monitoring configurations, post-incident; Providing non-downloadable software for automating workflow across diverse business and technology domains, namely, utilizing specialized artificial intelligence (AI) agent software services designed to enhance productivity and decision-making across diverse toolchains; Software as a service (SaaS) featuring non-downloadable software utilizing artificial intelligence (AI) agents configured to autonomously and semi-autonomously execute and orchestrate complex actions and workflows across diverse technology and business domains to improve the monitoring, management, analysis, diagnosis, and resolution of system reliability, performance, and security issues in technology stack infrastructure, software applications, digital services and diverse toolchains |
| Goods and Services | Downloadable software for the automated creation of dedicated collaboration channels and video conferencing bridges for facilitating and automating communication and collaboration for incident response teams; Downloadable computer software for autonomously and semi-autonomously collecting, processing, analyzing, and acting upon telemetry data, namely, metrics, events, logs, and traces (MELT), from software, applications, containers, systems, servers, cloud services, and infrastructure changes |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, June 17, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, June 17, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | New Relic, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 |
| Event Date | Event Description |
| Tuesday, June 17, 2025 | NEW APPLICATION ENTERED |
| Tuesday, June 17, 2025 | APPLICATION FILING RECEIPT MAILED |
| Wednesday, June 18, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, June 18, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, June 18, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Friday, October 24, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, November 5, 2025 | ASSIGNED TO EXAMINER |
| Wednesday, November 5, 2025 | NON-FINAL ACTION WRITTEN |
| Wednesday, November 5, 2025 | NON-FINAL ACTION E-MAILED |
| Wednesday, November 5, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, November 12, 2025 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, November 12, 2025 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, November 12, 2025 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, November 12, 2025 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, November 12, 2025 | SUSPENSION LETTER WRITTEN |
| Wednesday, November 12, 2025 | LETTER OF SUSPENSION E-MAILED |
| Wednesday, November 12, 2025 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |