| Serial Number | 98646416 |
| Word Mark | HELPGHOST |
| Filing Date | Friday, July 12, 2024 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Tuesday, April 1, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Software as a Service (SaaS) services featuring software using artificial intelligence (AI) for providing customized AI customer service solutions and AI chatbot services, namely, AI-driven support automation for managed service providers to optimize service delivery and operator efficiency, including AI-powered assistance for IT support teams, intelligent automation for routine tasks, and real-time insights to improve customer experience and operational decision-making; Software as a service (SAAS) services, namely, hosting software for use by others for providing customized AI customer service solutions and AI chatbot services, namely, AI-driven support automation for managed service providers to optimize service delivery and operator efficiency, including AI-powered assistance for IT support teams, intelligent automation for routine tasks, and real-time insights to improve customer experience and operational decision-making; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for providing customized AI customer service solutions and AI chatbot services, namely, AI-driven support automation for managed service providers to optimize service delivery and operator efficiency, including AI-powered assistance for IT support teams, intelligent automation for routine tasks, and real-time insights to improve customer experience and operational decision-making. |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, July 12, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, October 20, 2023 |
| First Use In Commerce Date | Friday, October 20, 2023 |
| Party Name | Cain Innovations Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Eagle, ID 83616 |
| Event Date | Event Description |
| Friday, July 12, 2024 | APPLICATION FILING RECEIPT MAILED |
| Friday, July 12, 2024 | NEW APPLICATION ENTERED |
| Wednesday, January 15, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, January 27, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, January 27, 2025 | ASSIGNED TO EXAMINER |
| Monday, January 27, 2025 | NON-FINAL ACTION WRITTEN |
| Wednesday, March 19, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, March 19, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, April 1, 2025 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, April 1, 2025 | FINAL REFUSAL E-MAILED |
| Tuesday, April 1, 2025 | FINAL REFUSAL WRITTEN |
| Monday, January 27, 2025 | NON-FINAL ACTION E-MAILED |
| Wednesday, March 19, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |