HELPDESK IQ Trademark

Trademark Overview

On Monday, April 21, 2003, a trademark application was filed for HELPDESK IQ with the United States Patent and Trademark Office. The USPTO has given the HELPDESK IQ trademark a serial number of 76507988. The federal status of this trademark filing is ABANDONED - AFTER EX PARTE APPEAL as of Friday, June 6, 2008. This trademark is owned by Networks Associates Technology, Inc.. The HELPDESK IQ trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Computer utility software; computer software for use in the field of technical support, namely, troubleshooting of computer hardware and software problems; computer software for managing and tracking inventory, projects, and service requests in the field of information technology; network management software for the monitoring of network systems; computer software for monitoring the maintenance and troubleshooting of computer hardware, software and networks
helpdesk iq

General Information

Serial Number76507988
Word MarkHELPDESK IQ
Filing DateMonday, April 21, 2003
Status603 - ABANDONED - AFTER EX PARTE APPEAL
Status DateFriday, June 6, 2008
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing1000 - Typeset: Word(s) / letter(s) / number(s)
Published for Opposition DateNOT AVAILABLE

Trademark Statements

Disclaimer with Predetermined TextHELPDESK
Goods and ServicesComputer utility software; computer software for use in the field of technical support, namely, troubleshooting of computer hardware and software problems; computer software for managing and tracking inventory, projects, and service requests in the field of information technology; network management software for the monitoring of network systems; computer software for monitoring the maintenance and troubleshooting of computer hardware, software and networks
Pseudo MarkHELP DESK INTELLIGENCE QUOTIENT

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateFriday, May 9, 2003
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History

Party NameBMC SOFTWARE, INC.
Party Type11 - New Owner Before Publication
Legal Entity Type03 - Corporation
AddressHOUSTON, TX 77042
Party NameNetworks Associates Technology, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressSanta Clara, CA 95054

Trademark Events

Event DateEvent Description
Monday, June 9, 2008ABANDONMENT NOTICE MAILED - AFTER EX PARTE APPEAL
Friday, June 6, 2008ABANDONMENT - AFTER EX PARTE APPEAL
Friday, June 6, 2008EXPARTE APPEAL TERMINATED
Monday, March 24, 2008EXPARTE APPEAL DSMSED - FAILURE TO FILE BRIEF
Wednesday, January 2, 2008TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, January 2, 2008EX PARTE APPEAL-INSTITUTED
Wednesday, January 2, 2008EXPARTE APPEAL RECEIVED AT TTAB
Wednesday, November 21, 2007TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, July 2, 2007NOTIFICATION OF FINAL REFUSAL EMAILED
Monday, July 2, 2007FINAL REFUSAL E-MAILED
Monday, July 2, 2007FINAL REFUSAL WRITTEN
Tuesday, June 19, 2007TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, June 19, 2007CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, June 19, 2007ASSIGNED TO LIE
Tuesday, June 5, 2007TEAS RESPONSE TO OFFICE ACTION RECEIVED
Thursday, March 8, 2007TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, December 5, 2006NON-FINAL ACTION E-MAILED
Tuesday, December 5, 2006NON-FINAL ACTION WRITTEN
Tuesday, September 5, 2006ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, September 5, 2006TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Monday, June 5, 2006REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Monday, December 5, 2005REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Monday, December 5, 2005REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, June 5, 2005REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, June 5, 2005REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, December 5, 2004REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, December 5, 2004REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Sunday, December 5, 2004REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
Thursday, June 3, 2004LETTER OF SUSPENSION E-MAILED
Monday, April 5, 2004CORRESPONDENCE RECEIVED IN LAW OFFICE
Monday, April 5, 2004PAPER RECEIVED
Monday, February 9, 2004TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, October 1, 2003NON-FINAL ACTION MAILED
Monday, September 29, 2003ASSIGNED TO EXAMINER

Related Keywords

helpdesk software computer hardware troubleshooting network monitoring field networks information technology