HEAT HELPDESK EXPERT AUTOMATION TOOL Trademark
Trademark Overview
On Tuesday, February 16, 1999, a trademark application was filed for HEAT HELPDESK EXPERT AUTOMATION TOOL with the United States Patent and Trademark Office. The USPTO has given the HEAT HELPDESK EXPERT AUTOMATION TOOL trademark a serial number of 75642932. The federal status of this trademark filing is ABANDONED - NO STATEMENT OF USE FILED as of Thursday, October 4, 2001. This trademark is owned by Bendata, Inc.. The HEAT HELPDESK EXPERT AUTOMATION TOOL trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:
COMPUTER SOFTWARE PROGRAMS FOR USE BY CUSTOMER SUPPORT AND TECHNICAL SUPPORT HELP DESK PERSONNEL TO LOG PHONE CALLS, ASSIGN PROBLEMS, AND PROVIDE CALLER PROFILES, SYMPTOM ANALYSIS, AND PROBLEM SOLUTION ASSISTANCE
General Information
| Serial Number | 75642932 |
| Word Mark | HEAT HELPDESK EXPERT AUTOMATION TOOL |
| Filing Date | Tuesday, February 16, 1999 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Thursday, October 4, 2001 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, July 11, 2000 |
Trademark Statements
| Disclaimer with Predetermined Text | "HELPDESK EXPERT AUTOMATION TOOL" |
| Goods and Services | COMPUTER SOFTWARE PROGRAMS FOR USE BY CUSTOMER SUPPORT AND TECHNICAL SUPPORT HELP DESK PERSONNEL TO LOG PHONE CALLS, ASSIGN PROBLEMS, AND PROVIDE CALLER PROFILES, SYMPTOM ANALYSIS, AND PROBLEM SOLUTION ASSISTANCE |
| Pseudo Mark | HEAT HELP DESK EXPERT AUTOMATION TOOL |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 31, 1999 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | FRONTRANGE SOLUTIONS, INC. |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | COLORADO SPRINGS, CO 809203961 |
| Party Name | Bendata, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Colorado Springs, CO 809203961 |
| Party Name | Bendata, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Colorado Springs, CO 809203961 |
Trademark Events
| Event Date | Event Description |
| Friday, June 28, 2002 | ABANDONMENT - NO USE STATEMENT FILED |
| Tuesday, April 24, 2001 | EXTENSION 1 GRANTED |
| Tuesday, April 3, 2001 | EXTENSION 1 FILED |
| Tuesday, October 3, 2000 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, July 11, 2000 | PUBLISHED FOR OPPOSITION |
| Friday, June 9, 2000 | NOTICE OF PUBLICATION |
| Wednesday, April 12, 2000 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Saturday, February 26, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, August 27, 1999 | NON-FINAL ACTION MAILED |
| Wednesday, August 4, 1999 | ASSIGNED TO EXAMINER |
