| Goods and Services | IT consulting services, specifically, IT consulting services relating to installation, maintenance, and repair of computer hardware and computer software; IT integration services; computer services, namely, remote management of the information technology (IT) systems of others; Installation of computer software; consulting services in the field of design, selection, implementation and use of computer hardware, computer software, and computer network systems for others; remote online computer data backup and data recovery services; backup services for computer hard drive data; computer disaster recovery planning; technical support services, namely, remote network infrastructure management services for monitoring, management, and software-based maintenance of network infrastructure and endpoints; updating of computer software relating to computer security and prevention of computer risks; Third-party patch management, namely, updating, and maintaining computer software through patches; preventative maintenance services, namely, preventative maintenance of computer software and computer networks; providing temporary use of online non-downloadable computer anti-virus software providing temporary use of online non-downloadable computer anti-spam software 24/7 network performance monitoring, namely, software as a service (SAAS) services for monitoring network performance; providing periodic network health reviews, namely, software as a service (SAAS) services for monitoring and reviewing network health; firewall management and maintenance, namely, monitoring, updating, and configuring computer firewall software for the protection of computer networks; software backup performance monitoring, namely, monitoring, testing, and analyzing the performance of computer software backups; software backup deployment and configuration; electronic data back-up services; server configuration management, namely, configuration of computer network servers; computer network configuration services; computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; workstation optimization in the nature of computer performance optimization services, namely, remote monitoring, configuration, and updating of computer workstations to optimize performance; monitoring of computer systems for detecting unauthorized access or data breach; monitoring of computer systems by remote access to ensure proper functioning; maintenance of computer software relating to computer security and prevention of computer risks; providing online non-downloadable computer security software. |