| Serial Number | 87847150 |
| Word Mark | H HUMANIA BPO |
| Filing Date | Friday, March 23, 2018 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, June 29, 2021 |
| Registration Number | 6399186 |
| Registration Date | Tuesday, June 29, 2021 |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, April 13, 2021 |
| Description of Mark | The mark consists of a stylized letter "H" centered above the literal elements "HUMANIA BPO". |
| Goods and Services | Business and corporate reports, in the field of real-time data analytics, real-time dashboards, real-time operational key performance indicators (KPI), actionable insights, web statistics, business intelligence, market strategies, market analysis and industry trends in the field of call centers, business process outsourcing, market research and customer experience management |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Outsource service provider in the field of business management for others in the field of call centers, business process outsourcing, market research and customer experience management; Business services namely, providing business and corporate reports, namely, real-time data analytics, real-time dashboards, real-time operational key performance indicators (KPI), actionable insights, web statistics, business intelligence, market strategies, market analysis and industry trends in the field of call centers, business process outsourcing, market research and customer experience management; Providing business and corporate consulting services, namely, the management of third party call centers, business process re-engineering, business strategy consulting, customer experience management consulting; strategic marketing consulting in the field of call centers, business process outsourcing, market research and customer experience management; Management and operation of telephone call centers for others; Outsource service provider in the field of call center outbound sales, inbound up-sales, and inbound cross-sales operations for others, customer service and care management for others, and consumer survey services; business process outsourcing in the field of management of telephone call centers and customer service for others; telephone answering services; Business process outsourcing services in the field of accounting services; business process outsourcing services, namely, back office processes in the nature of human resources management, payroll processing services; business process outsourcing, namely, outsourcing of business management, administration and internal business functions, namely, human resources management, administration, administrative staffing, and back office finance functions in the nature of payroll processing services; call center management services for others; outsourcing services in the field of payroll services and invoice management |
| Disclaimer with Predetermined Text | "BPO" |
| Goods and Services | Providing temporary use of non-downloadable Internet based software for use in the field of market research and customer experience management, namely, software for survey management, data collection, real-time reporting, ad-hoc reporting, KPIs monitoring and dashboards; providing temporary use of non-downloadable Internet based software for use in the field of market research and customer experience management (CEM), namely, software for ticketing creation and management; providing temporary use of non-downloadable Internet based software for use in the field of market research and customer experience management (CEM), namely, software for real-time customer satisfaction alerting; providing temporary use of non-downloadable Internet based software for use in the field of call center operations and business processes outsourcing, namely, software for database management, for routing telephone calls and other types of information data between customers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable Internet based software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable Internet based software to enable communication between multiple call center managers at different locations, and between call center managers and call center agents; providing temporary use of non-downloadable Internet based software to remotely monitor call centers; providing temporary use of non-downloadable Internet based software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable Internet based software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable Internet based database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; Outsource service provider in the field of computer technology support in the nature of help desk services, troubleshooting of computer software problems, IT consulting, and testing of computer hardware and software; outsource service provider of data center management, namely, data warehousing, electronic data storage |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, March 30, 2018 |
| Primary Code | 016 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, March 30, 2018 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 25, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Humania BPO Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Montreal, Quebec H4Z1E9 CA |
| Party Name | Humania BPO Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Montreal, Quebec H4Z1E9 CA |
| Party Name | Humania BPO Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Montreal, Quebec H4Z1E9 CA |
| Event Date | Event Description |
| Friday, September 8, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Friday, September 8, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, September 8, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, September 8, 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Friday, September 8, 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Tuesday, June 29, 2021 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 13, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 13, 2021 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 24, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, March 8, 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 2, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, March 2, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, February 26, 2021 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Wednesday, February 24, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, February 24, 2021 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Wednesday, February 24, 2021 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Wednesday, February 24, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, February 24, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, October 23, 2020 | NOTIFICATION OF INQUIRY AS TO SUSPENSION E-MAILED |
| Friday, October 23, 2020 | INQUIRY TO SUSPENSION E-MAILED |
| Friday, October 23, 2020 | SUSPENSION INQUIRY WRITTEN |
| Thursday, October 22, 2020 | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION |
| Tuesday, April 7, 2020 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Tuesday, April 7, 2020 | LETTER OF SUSPENSION E-MAILED |
| Tuesday, April 7, 2020 | SUSPENSION LETTER WRITTEN |
| Thursday, March 19, 2020 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, March 19, 2020 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, March 17, 2020 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Thursday, October 17, 2019 | NOTIFICATION OF INQUIRY AS TO SUSPENSION E-MAILED |
| Thursday, October 17, 2019 | INQUIRY TO SUSPENSION E-MAILED |
| Thursday, October 17, 2019 | SUSPENSION INQUIRY WRITTEN |
| Tuesday, September 10, 2019 | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION |
| Wednesday, February 20, 2019 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Wednesday, February 20, 2019 | LETTER OF SUSPENSION E-MAILED |
| Wednesday, February 20, 2019 | SUSPENSION LETTER WRITTEN |
| Friday, January 25, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, January 25, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, January 18, 2019 | ASSIGNED TO LIE |
| Tuesday, January 15, 2019 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, December 19, 2018 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, July 16, 2018 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, July 16, 2018 | NON-FINAL ACTION E-MAILED |
| Monday, July 16, 2018 | NON-FINAL ACTION WRITTEN |
| Monday, July 9, 2018 | ASSIGNED TO EXAMINER |
| Friday, March 30, 2018 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, March 27, 2018 | NEW APPLICATION ENTERED |