GUIDING CUSTOMER CONVERSATIONS Trademark

Trademark Overview


On Friday, March 29, 2002, a trademark application was filed for GUIDING CUSTOMER CONVERSATIONS with the United States Patent and Trademark Office. The USPTO has given the GUIDING CUSTOMER CONVERSATIONS trademark a serial number of 76389283. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, April 26, 2024. This trademark is owned by AchieveGlobal, Inc.. The GUIDING CUSTOMER CONVERSATIONS trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Paper & Printed Material Products, Advertising, Business and Retail Services, and Education & Entertainment Services categories with the following description:

Educational services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, sales, customer service and business management; [ consultation services in the fields of business training and business education ]

Prerecorded [ videotapes, audio tapes and ] CD-ROMs featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education; computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education

Publications, namely,[ textbooks, ] pamphlets, brochures, [ newsletters, journals and magazines ] dealing with management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education

[ Business consulting services in the fields of management, supervisory and interpersonal skills, sales, customer service, business management ]
guiding customer conversations

General Information


Serial Number76389283
Word MarkGUIDING CUSTOMER CONVERSATIONS
Filing DateFriday, March 29, 2002
Status710 - CANCELLED - SECTION 8
Status DateFriday, April 26, 2024
Registration Number2774037
Registration DateTuesday, October 14, 2003
Mark Drawing1 - Typeset: Word(s) / letter(s) / number(s)
Published for Opposition DateTuesday, October 29, 2002

Trademark Statements


Goods and ServicesEducational services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, sales, customer service and business management; [ consultation services in the fields of business training and business education ]
Goods and ServicesPrerecorded [ videotapes, audio tapes and ] CD-ROMs featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education; computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education
Goods and ServicesPublications, namely,[ textbooks, ] pamphlets, brochures, [ newsletters, journals and magazines ] dealing with management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education
Goods and Services[ Business consulting services in the fields of management, supervisory and interpersonal skills, sales, customer service, business management ]

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, April 26, 2024
Primary Code009
First Use Anywhere DateSunday, February 28, 1999
First Use In Commerce DateTuesday, August 31, 1999

International Class016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks.
US Class Codes002, 005, 022, 023, 029, 037, 038, 050
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, April 26, 2024
Primary Code016
First Use Anywhere DateSunday, February 28, 1999
First Use In Commerce DateTuesday, August 31, 1999

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, April 26, 2024
Primary Code035
First Use Anywhere DateSunday, February 28, 1999
First Use In Commerce DateTuesday, August 31, 1999

International Class041 - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes100, 101, 107
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, April 26, 2024
Primary Code041
First Use Anywhere DateSunday, February 28, 1999
First Use In Commerce DateTuesday, August 31, 1999

Trademark Owner History


Party NameKORN FERRY (US)
Party Type32 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressLOS ANGELES, CA 90067

Party NameMILLER HEIMAN GROUP, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressLITTLETON, CO 80127

Party NameAchieveGlobal, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressTampa, FL 33637

Party NameAchieveGlobal, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressTampa, FL 33637

Party NameAchieveGlobal, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressTampa, FL 33637

Trademark Events


Event DateEvent Description
Tuesday, July 1, 2003TEAS STATEMENT OF USE RECEIVED
Friday, August 2, 2002ASSIGNED TO EXAMINER
Friday, August 9, 2002EXAMINER'S AMENDMENT MAILED
Monday, August 19, 2002APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, October 9, 2002NOTICE OF PUBLICATION
Tuesday, October 29, 2002PUBLISHED FOR OPPOSITION
Tuesday, January 21, 2003NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, July 1, 2003SOU TEAS EXTENSION RECEIVED
Wednesday, November 12, 2008REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED
Tuesday, July 1, 2003SOU EXTENSION 1 FILED
Wednesday, July 9, 2003SOU EXTENSION 1 GRANTED
Tuesday, July 1, 2003USE AMENDMENT FILED
Monday, August 11, 2003STATEMENT OF USE PROCESSING COMPLETE
Monday, August 18, 2003ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Tuesday, October 14, 2003REGISTERED-PRINCIPAL REGISTER
Friday, August 13, 2004TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, August 8, 2008CASE FILE IN TICRS
Wednesday, November 12, 2008TEAS SECTION 8 & 15 RECEIVED
Tuesday, November 25, 2008REGISTERED - PARTIAL SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Wednesday, March 1, 2017ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Thursday, November 20, 2008ASSIGNED TO PARALEGAL
Monday, April 14, 2014TEAS SECTION 8 & 9 RECEIVED
Monday, April 14, 2014REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED
Tuesday, April 29, 2014REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Tuesday, April 29, 2014REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Tuesday, April 29, 2014CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Tuesday, April 29, 2014NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Wednesday, September 23, 2015ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, October 14, 2022COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Wednesday, December 18, 2019AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, December 25, 2019ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, November 4, 2020AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, April 12, 2023TEAS CHANGE OF OWNER ADDRESS RECEIVED
Wednesday, April 12, 2023TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, April 12, 2023APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, April 12, 2023TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, April 12, 2023ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, April 26, 2024CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9