| Serial Number | 90033554 |
| Word Mark | GUIDE |
| Filing Date | Thursday, July 2, 2020 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, November 9, 2021 |
| Registration Number | 6557103 |
| Registration Date | Tuesday, November 9, 2021 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Software as a service for customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; design, development, and customization of artificial intelligence computer software in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of on-line non-downloadable and artificial intelligence software for use in the fields of customer support, customer relationship management, customer engagement, customer inquiries, helpdesk functionality and frequently asked questions; providing temporary use of non-downloadable machine learning and artificial intelligence software for use in database management, for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, and for automated customer support |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 30, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, May 2, 2017 |
| First Use In Commerce Date | Tuesday, May 2, 2017 |
| Party Name | Zendesk, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | SAN FRANCISCO, CA 94103 |
| Party Name | Zendesk, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | SAN FRANCISCO, CA 94103 |
| Event Date | Event Description |
| Tuesday, November 9, 2021 | REGISTERED-SUPPLEMENTAL REGISTER |
| Wednesday, October 6, 2021 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, October 5, 2021 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, October 5, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, October 5, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, October 5, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, October 5, 2021 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, October 4, 2021 | ASSIGNED TO LIE |
| Friday, October 1, 2021 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Friday, September 24, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, September 23, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, September 23, 2021 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Thursday, June 24, 2021 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Thursday, June 24, 2021 | FINAL REFUSAL E-MAILED |
| Thursday, June 24, 2021 | FINAL REFUSAL WRITTEN |
| Friday, April 16, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, April 16, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, April 16, 2021 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, October 16, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, October 16, 2020 | NON-FINAL ACTION E-MAILED |
| Friday, October 16, 2020 | NON-FINAL ACTION WRITTEN |
| Thursday, October 8, 2020 | ASSIGNED TO EXAMINER |
| Thursday, July 30, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Monday, July 6, 2020 | NEW APPLICATION ENTERED IN TRAM |