| Serial Number | 98275744 |
| Word Mark | GUEST PATH STANDARDS TRAINING MEASUREMENT REWARDS & RECOGNITION GAP ANALYSIS |
| Filing Date | Friday, November 17, 2023 |
| Status | 686 - PUBLISHED FOR OPPOSITION |
| Status Date | Tuesday, August 13, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 13, 2024 |
| Goods and Services | Providing on-line employee training in the field of hotel and restaurant hospitality |
| Description of Mark | The mark consists of the stylized word GUEST stacked on top of the stylized word PATH with a star shaped design to the top right of the T in GUEST, with a smaller star shaped design to the top right of the larger star. GUEST PATH is surrounded by five curved triangles, fitting together in a pinwheel configuration around GUEST PATH. Inside each triangle is a smaller triangle pointing to the next in a clockwise motion. Each triangle contains a different graphic and is arranged next to a word outside of the triangle. The top triangle includes a side view of the outline of a persons' right hand in a cupped position, above the hand is a stylized cogwheel. Above and outside this triangle is the stylized word STANDARDS. To the right of that triangle is another triangle which includes the outline of two people next to each other, their inner arms replaced by arrows pointing outward. To the right and outside of this triangle is the stylized word TRAINING. To the right of that triangle is another triangle which includes a side view of the outline of a persons' right hand in a cupped position, above the hand is an ascending bar graph. To the bottom right of this triangle is the stylized word MEASUREMENT. To the right of that triangle is another triangle which includes the outline of a rosette ribbon, the center being the outline of a star. To the outside left of this triangle are the stylized words REWARDS & RECOGNITION. To the right of that triangle is another triangle which includes the outline of a person's head and its upper body surrounded by two arrows pointing in the clockwise direction and together forming an unconnected circle. To the outside left of this triangle are the stylized words GAP ANALYSIS. |
| Pseudo Mark | GUESTPATH STANDARDS TRAINING MEASUREMENT REWARDS AND RECOGNITION GAP ANALYSIS |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| NOT AVAILABLE | "GUEST", "STANDARDS", "TRAINING", "MEASUREMENT", "REWARDS & RECOGNITION", and "GAP ANALYSIS" |
| Goods and Services | Providing quality assurance services for continually improving customer satisfaction in the fields of traditional concession operations, restaurant management and dining, hotel management and hospitality, recreational activity and recreational event management, entertainment activity and entertainment event management, parks management, arena management, retail store management, and flea market management; Providing online non-downloadable computer software platforms for allowing users to identify, collect, and analyze customer experience data including by mapping customer service standards, setting customer service goals, analyzing customer experience data, including surveys, and measure success all in the field of traditional concession operations, restaurant management and dining, hotel management and hospitality, recreational activity and recreational event management, entertainment activity and entertainment event management, parks management, arena management, retail store management, and flea market management |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 14, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, March 14, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Delaware North Companies, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Buffalo, NY 14202 |
| Party Name | Delaware North Companies, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Buffalo, NY 14202 |
| Event Date | Event Description |
| Sunday, June 23, 2024 | ASSIGNED TO EXAMINER |
| Tuesday, July 9, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, July 9, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, July 9, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, July 9, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, July 9, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, July 24, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 13, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 13, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 21, 2023 | NEW APPLICATION ENTERED |
| Thursday, March 14, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, March 15, 2024 | NOTICE OF DESIGN SEARCH CODE E-MAILED |