GUEST EXPERIENCE AUTOMATION Trademark

Trademark Overview


On Monday, May 11, 2020, a trademark application was filed for GUEST EXPERIENCE AUTOMATION with the United States Patent and Trademark Office. The USPTO has given the GUEST EXPERIENCE AUTOMATION trademark a serial number of 88909960. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Friday, February 26, 2021. This trademark is owned by Shiji Information Technology Spain, S.A.. The GUEST EXPERIENCE AUTOMATION trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Apparatus for recording, transmission, processing and reproduction of sound, images or data; Communications servers; Computer hardware; Computer monitors; Computer network adapters, switches, routers and hubs; Computer networking hardware; Computer peripheral apparatus; Downloadable chatbot software using artificial intelligence for empowering hotels to react immediately to inbound guest enquiries and provide automated outbound communication at key stages of the guest journey and making hotel reservations; Downloadable communications software for connecting customer satisfaction database; Downloadable computer programs for editing images, sound, and video; Downloadable computer software for use in database management; Downloadable electronic data files featuring data, information, audio, video and other media or multimedia via the internet and wireless devices; Electronic integrated circuits; Multimedia projectors; Portable and handheld digital electronic devices for recording, organiz...

Advertising and advertisement services; Business administration services; Business management; Business reputation management and improvement services; Providing office functions; Retail store services featuring software, computer hardware, communications hardware, computer software, communications software, electronic devices, devices for recording, transmission and reproduction of sound and images, electromechanical peripheral apparatus, all for use with computers provided via global computer networks; Social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions

Computer software consultancy; Data automation and collection service using proprietary software to evaluate, analyze and collect service data; Design and development of computer hardware and software; Providing scientific research information in the field of customer satisfaction rate; Research, development, design and upgrading of computer software; Scientific and technological services, namely, research and design in the field of computer hardware, computer software, communications hardware, communications software, apparatus for recording, transmission, processing and reproduction of sound, images or data
guest experience automation

General Information


Serial Number88909960
Word MarkGUEST EXPERIENCE AUTOMATION
Filing DateMonday, May 11, 2020
Status602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
Status DateFriday, February 26, 2021
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesApparatus for recording, transmission, processing and reproduction of sound, images or data; Communications servers; Computer hardware; Computer monitors; Computer network adapters, switches, routers and hubs; Computer networking hardware; Computer peripheral apparatus; Downloadable chatbot software using artificial intelligence for empowering hotels to react immediately to inbound guest enquiries and provide automated outbound communication at key stages of the guest journey and making hotel reservations; Downloadable communications software for connecting customer satisfaction database; Downloadable computer programs for editing images, sound, and video; Downloadable computer software for use in database management; Downloadable electronic data files featuring data, information, audio, video and other media or multimedia via the internet and wireless devices; Electronic integrated circuits; Multimedia projectors; Portable and handheld digital electronic devices for recording, organizing, transmitting, manipulating, and reviewing text, data, image, and audio files; Protective display screen covers adapted for use with computer ; Semi-conductors; Video monitors
Goods and ServicesAdvertising and advertisement services; Business administration services; Business management; Business reputation management and improvement services; Providing office functions; Retail store services featuring software, computer hardware, communications hardware, computer software, communications software, electronic devices, devices for recording, transmission and reproduction of sound and images, electromechanical peripheral apparatus, all for use with computers provided via global computer networks; Social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions
Goods and ServicesComputer software consultancy; Data automation and collection service using proprietary software to evaluate, analyze and collect service data; Design and development of computer hardware and software; Providing scientific research information in the field of customer satisfaction rate; Research, development, design and upgrading of computer software; Scientific and technological services, namely, research and design in the field of computer hardware, computer software, communications hardware, communications software, apparatus for recording, transmission, processing and reproduction of sound, images or data

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateThursday, May 21, 2020
Primary Code009
First Use Anywhere DateMonday, March 2, 2020
First Use In Commerce DateMonday, March 2, 2020

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, May 21, 2020
Primary Code035
First Use Anywhere DateMonday, March 2, 2020
First Use In Commerce DateMonday, March 2, 2020

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, May 21, 2020
Primary Code042
First Use Anywhere DateMonday, March 2, 2020
First Use In Commerce DateMonday, March 2, 2020

Trademark Owner History


Party NameShiji Information Technology Spain, S.A.
Party Type10 - Original Applicant
Legal Entity Type99 - Other
AddressBarcelona 000000
ES

Trademark Events


Event DateEvent Description
Friday, February 26, 2021ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Friday, February 26, 2021ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Tuesday, August 11, 2020NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, August 11, 2020NON-FINAL ACTION E-MAILED
Tuesday, August 11, 2020NON-FINAL ACTION WRITTEN
Thursday, August 6, 2020ASSIGNED TO EXAMINER
Thursday, May 21, 2020NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Thursday, May 14, 2020NEW APPLICATION ENTERED IN TRAM