| Serial Number | 79420751 |
| Word Mark | GRAIA |
| Filing Date | Friday, February 14, 2025 |
| Status | 686 - PUBLISHED FOR OPPOSITION |
| Status Date | Tuesday, December 9, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 9, 2025 |
| Goods and Services | Software as a service (SasS) services featuring software using artificial intelligence (AI) for providing customer service, interacting with customers, managing and tailoring customer interactions, scheduling appointments, handling and processing customer requests, resolving customer issues, and addressing customer complaints; Platform as a service (PaaS) featuring computer software platforms using artificial intelligence (AI) for providing customer service, interacting with customers, managing and tailoring customer interactions, scheduling appointments, handling and processing customer requests, resolving customer issues, and addressing customer complaints |
| Goods and Services | Downloadable software using artificial intelligence (AI) for providing customer service, interacting with customers, managing and tailoring customer interactions, scheduling appointments, handling and processing customer requests, resolving customer issues, and addressing customer complaints; Recorded software using artificial intelligence (AI) for providing customer service, interacting with customers, managing and tailoring customer interactions, scheduling appointments, handling and processing customer requests, resolving customer issues, and addressing customer complaints |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 3, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 3, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | M Plus Croatia d.o.o. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | HR |
| Party Name | M Plus Croatia d.o.o. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | HR |
| Event Date | Event Description |
| Thursday, April 3, 2025 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Friday, April 4, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, April 4, 2025 | APPLICATION FILING RECEIPT MAILED |
| Tuesday, July 22, 2025 | ASSIGNED TO EXAMINER |
| Friday, July 25, 2025 | NON-FINAL ACTION WRITTEN |
| Saturday, July 26, 2025 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Friday, August 29, 2025 | REFUSAL PROCESSED BY MPU |
| Friday, August 29, 2025 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Friday, September 19, 2025 | REFUSAL PROCESSED BY IB |
| Thursday, October 9, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, October 9, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, October 9, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, October 9, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, October 9, 2025 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Tuesday, November 11, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, November 11, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, November 11, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, November 12, 2025 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, November 25, 2025 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, November 26, 2025 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Wednesday, December 3, 2025 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 9, 2025 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 9, 2025 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Thursday, December 11, 2025 | NOTIFICATION PROCESSED BY IB |