| Serial Number | 86363267 |
| Word Mark | GET SATISFACTION |
| Filing Date | Monday, August 11, 2014 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, December 3, 2021 |
| Registration Number | 4715462 |
| Registration Date | Tuesday, April 7, 2015 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, January 20, 2015 |
| Goods and Services | Application service provider featuring application programming interface (API) software for integration of third party applications with online software platform for creating and operating online customer support communities, data storage,searching, retrieval, monitoring, and analysis of data; Providing on-line non-downloadable internet technology softwarefeaturing application programming interfaces (APIs) for use by third party systems to create and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share conversations among a business'sconsumers and between a business and its consumers for providing customer support, marketing to customers, acquiring customers, gathering customer feedback andcapturing recommendations; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities to capture and manage information on customer's demographics, customer's products andservices and customer's preferences forimproving customer support, sales, marketing and product development; Providingon-line non-downloadable internet technology service software for creating and operating online customer communities for individual and group messaging among abusiness's consumers and between a business and its consumers; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities for routing customer feedback to a business's employees and allowing for collaboration oncustomer feedback; Providing on-line non-downloadable internet technology service software for providing business intelligence, namely, measurement and analysis of customer feedback, customer opinions, online customer behavior, and buying indicators to identify customer opportunities and improve customer support and product offerings; Providing on-line non-downloadable internet technology servicesoftware for integrating online customer community content with third party websites, third party customer relationshipmanagement (CRM) software, third party help desk software, third party knowledge base software, third party social networks, third party marketing software, third party product management software and third party social media management software |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 3, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, June 15, 2006 |
| First Use In Commerce Date | Thursday, March 15, 2007 |
| Party Name | SPRINKLR, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | NEW YORK, NY 10001 |
| Party Name | Get Satisfaction, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94103 |
| Party Name | Get Satisfaction, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94103 |
| Party Name | Get Satisfaction, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94103 |
| Event Date | Event Description |
| Friday, December 3, 2021 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, April 7, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Tuesday, January 31, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, January 31, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, April 22, 2015 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, April 7, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, January 20, 2015 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, January 20, 2015 | PUBLISHED FOR OPPOSITION |
| Wednesday, December 31, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 16, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Saturday, December 13, 2014 | ASSIGNED TO LIE |
| Monday, December 1, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, December 1, 2014 | EXAMINER'S AMENDMENT ENTERED |
| Monday, December 1, 2014 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Monday, December 1, 2014 | EXAMINERS AMENDMENT E-MAILED |
| Monday, December 1, 2014 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, November 25, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, November 25, 2014 | NON-FINAL ACTION E-MAILED |
| Tuesday, November 25, 2014 | NON-FINAL ACTION WRITTEN |
| Monday, November 24, 2014 | ASSIGNED TO EXAMINER |
| Wednesday, August 20, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Thursday, August 14, 2014 | NEW APPLICATION ENTERED IN TRAM |