| Serial Number | 86796488 |
| Word Mark | GENESYS WOW METHOD |
| Filing Date | Thursday, October 22, 2015 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Monday, May 21, 2018 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, August 23, 2016 |
| Disclaimer with Predetermined Text | "METHOD" |
| Goods and Services | COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT |
| Goods and Services | PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 27, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 27, 2015 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Monday, May 21, 2018 | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED |
| Monday, May 21, 2018 | ABANDONMENT - NO USE STATEMENT FILED |
| Thursday, January 18, 2018 | ASSIGNED TO EXAMINER |
| Friday, October 20, 2017 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Wednesday, October 18, 2017 | EXTENSION 2 GRANTED |
| Wednesday, October 18, 2017 | EXTENSION 2 FILED |
| Wednesday, October 18, 2017 | TEAS EXTENSION RECEIVED |
| Wednesday, October 18, 2017 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, April 20, 2017 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, April 18, 2017 | EXTENSION 1 GRANTED |
| Tuesday, April 18, 2017 | EXTENSION 1 FILED |
| Tuesday, April 18, 2017 | TEAS EXTENSION RECEIVED |
| Wednesday, December 7, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, October 18, 2016 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, August 23, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 23, 2016 | PUBLISHED FOR OPPOSITION |
| Wednesday, August 3, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Friday, July 15, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 13, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, July 13, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, July 13, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, July 13, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, February 3, 2016 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, February 3, 2016 | NON-FINAL ACTION E-MAILED |
| Wednesday, February 3, 2016 | NON-FINAL ACTION WRITTEN |
| Tuesday, January 19, 2016 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Tuesday, January 12, 2016 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Friday, December 4, 2015 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, December 3, 2015 | ASSIGNED TO EXAMINER |
| Tuesday, October 27, 2015 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Monday, October 26, 2015 | NEW APPLICATION ENTERED IN TRAM |