GENESYS PREDICTIVE ROUTING Trademark
Trademark Overview
On Wednesday, April 6, 2022, a trademark application was filed for GENESYS PREDICTIVE ROUTING with the United States Patent and Trademark Office. The USPTO has given the GENESYS PREDICTIVE ROUTING trademark a serial number of 97350491. The federal status of this trademark filing is REGISTERED as of Tuesday, May 16, 2023. This trademark is owned by Genesys Cloud Services, Inc.. The GENESYS PREDICTIVE ROUTING trademark is filed in the Computer & Software Services & Scientific Services category with the following description:
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT
General Information
| Serial Number | 97350491 |
| Word Mark | GENESYS PREDICTIVE ROUTING |
| Filing Date | Wednesday, April 6, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, May 16, 2023 |
| Registration Number | 7054488 |
| Registration Date | Tuesday, May 16, 2023 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, February 28, 2023 |
Trademark Statements
| Disclaimer with Predetermined Text | "PREDICTIVE ROUTING" |
| Goods and Services | PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT |
Classification Information
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, January 23, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, November 19, 2020 |
| First Use In Commerce Date | Thursday, November 19, 2020 |
Trademark Owner History
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
Trademark Events
| Event Date | Event Description |
| Tuesday, May 16, 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, May 16, 2023 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, February 28, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 28, 2023 | PUBLISHED FOR OPPOSITION |
| Wednesday, February 8, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, January 23, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, January 20, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, January 20, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, January 20, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, September 15, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, September 15, 2022 | NON-FINAL ACTION E-MAILED |
| Thursday, September 15, 2022 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 14, 2022 | ASSIGNED TO EXAMINER |
| Tuesday, April 12, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, April 9, 2022 | NEW APPLICATION ENTERED |
