| Serial Number | 90613252 |
| Word Mark | GENESYS PREDICTIVE ENGAGEMENT |
| Filing Date | Tuesday, March 30, 2021 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, August 9, 2022 |
| Registration Number | 6811593 |
| Registration Date | Tuesday, August 9, 2022 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, May 24, 2022 |
| NOT AVAILABLE | "PREDICTIVE ENGAGEMENT" |
| Goods and Services | PROVIDING ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, July 7, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, June 5, 2019 |
| First Use In Commerce Date | Wednesday, June 5, 2019 |
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Party Name | Genesys Cloud Services, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Friday, April 2, 2021 | NEW APPLICATION ENTERED |
| Wednesday, July 7, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, November 9, 2021 | ASSIGNED TO EXAMINER |
| Tuesday, November 16, 2021 | NON-FINAL ACTION WRITTEN |
| Tuesday, November 16, 2021 | NON-FINAL ACTION E-MAILED |
| Tuesday, November 16, 2021 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, April 4, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, April 5, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, April 4, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, April 20, 2022 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 4, 2022 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 24, 2022 | PUBLISHED FOR OPPOSITION |
| Tuesday, August 9, 2022 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, May 24, 2022 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, June 8, 2022 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Sunday, June 2, 2024 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Sunday, June 2, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Sunday, June 2, 2024 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Sunday, June 2, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Sunday, June 2, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, August 9, 2022 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |