| Serial Number | 85813436 |
| Word Mark | GENESYS CONVERSATION MANAGER |
| Filing Date | Monday, December 31, 2012 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Monday, August 23, 2021 |
| Registration Number | 4724230 |
| Registration Date | Tuesday, April 21, 2015 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 10, 2013 |
| Goods and Services | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT |
| NOT AVAILABLE | "CONVERSATION MANAGER" |
| Goods and Services | CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 11, 2013 |
| Primary Code | 009 |
| First Use Anywhere Date | Friday, January 30, 2015 |
| First Use In Commerce Date | Friday, January 30, 2015 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 11, 2013 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, January 30, 2015 |
| First Use In Commerce Date | Friday, January 30, 2015 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK, US 94025 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, US 94014 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, US 94014 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, US 94014 |
| Event Date | Event Description |
| Thursday, January 3, 2013 | NEW APPLICATION ENTERED |
| Friday, January 11, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, October 30, 2013 | ASSIGNED TO LIE |
| Wednesday, March 20, 2013 | ASSIGNED TO EXAMINER |
| Wednesday, March 27, 2013 | NON-FINAL ACTION WRITTEN |
| Wednesday, March 27, 2013 | NON-FINAL ACTION E-MAILED |
| Wednesday, March 27, 2013 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, September 27, 2013 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, September 27, 2013 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, September 27, 2013 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, October 15, 2013 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, July 25, 2014 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, February 2, 2015 | TEAS STATEMENT OF USE RECEIVED |
| Friday, November 1, 2013 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, November 20, 2013 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 10, 2013 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 10, 2013 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 4, 2014 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, February 5, 2014 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, July 23, 2014 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, July 23, 2014 | SOU EXTENSION 1 FILED |
| Wednesday, July 23, 2014 | SOU EXTENSION 1 GRANTED |
| Tuesday, March 17, 2015 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, April 21, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 21, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, November 18, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, February 2, 2015 | USE AMENDMENT FILED |
| Saturday, March 14, 2015 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, March 10, 2015 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, March 16, 2015 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, December 7, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, March 29, 2017 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, November 18, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, April 22, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, November 18, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, November 18, 2020 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Wednesday, November 18, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, November 18, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, August 18, 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, August 23, 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, August 23, 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Sunday, April 21, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Wednesday, December 21, 2022 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |