GENESYS CLOUD CX Trademark
Trademark Overview
On Tuesday, May 13, 2025, a trademark application was filed for GENESYS CLOUD CX with the United States Patent and Trademark Office. The USPTO has given the GENESYS CLOUD CX trademark a serial number of 99183157. The federal status of this trademark filing is PUBLISHED FOR OPPOSITION as of Tuesday, June 16, 2026. This trademark is owned by GENESYS CLOUD SERVICES, INC.. The GENESYS CLOUD CX trademark is filed in the Computer & Software Services & Scientific Services category with the following description:
Software as a service (SaaS) services featuring software incorporating artificial intelligence for use in integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for contact center management; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans, for use in the field of contact center management; Artificial intelligence as a s...
General Information
| Serial Number | 99183157 |
| Word Mark | GENESYS CLOUD CX |
| Filing Date | Tuesday, May 13, 2025 |
| Status | 686 - PUBLISHED FOR OPPOSITION |
| Status Date | Tuesday, June 16, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, June 16, 2026 |
Trademark Statements
| Goods and Services | Software as a service (SaaS) services featuring software incorporating artificial intelligence for use in integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for contact center management; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans, for use in the field of contact center management; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for use in contact centers and contact center management |
| NOT AVAILABLE | "CLOUD CX" |
Classification Information
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 13, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, August 1, 2022 |
| First Use In Commerce Date | Monday, August 1, 2022 |
Trademark Owner History
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025
US |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025
US |
Trademark Events
| Event Date | Event Description |
| Tuesday, May 13, 2025 | NEW APPLICATION ENTERED |
| Tuesday, May 13, 2025 | APPLICATION FILING RECEIPT MAILED |
| Wednesday, September 24, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, September 26, 2025 | ASSIGNED TO EXAMINER |
| Saturday, September 27, 2025 | NON-FINAL ACTION WRITTEN |
| Saturday, September 27, 2025 | NON-FINAL ACTION E-MAILED |
| Saturday, September 27, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, December 29, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, December 29, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, December 29, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, January 27, 2026 | SUSPENSION LETTER WRITTEN |
| Tuesday, January 27, 2026 | LETTER OF SUSPENSION E-MAILED |
| Tuesday, January 27, 2026 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Monday, May 18, 2026 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Wednesday, May 20, 2026 | ASSIGNED TO LIE |
| Wednesday, May 20, 2026 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, May 20, 2026 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, May 21, 2026 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, June 10, 2026 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, June 16, 2026 | PUBLISHED FOR OPPOSITION |
| Tuesday, June 16, 2026 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
