| Serial Number | 97243672 |
| Word Mark | GENESYS CLOUD CX |
| Filing Date | Friday, January 28, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, June 13, 2023 |
| Registration Number | 7078587 |
| Registration Date | Tuesday, June 13, 2023 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 28, 2023 |
| Goods and Services | telecommunications services, namely, voice over internet protocol (voip) services |
| Goods and Services | Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion |
| Disclaimer with Predetermined Text | "CLOUD CX" |
| Goods and Services | Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, Providing temporary use of on-line non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing on-line non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, February 22, 2023 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, June 23, 2021 |
| First Use In Commerce Date | Wednesday, June 23, 2021 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, February 1, 2022 |
| Primary Code | 038 |
| First Use Anywhere Date | Wednesday, June 23, 2021 |
| First Use In Commerce Date | Wednesday, June 23, 2021 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, February 22, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, June 23, 2021 |
| First Use In Commerce Date | Wednesday, June 23, 2021 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK, CA 94025 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK, CA 94025 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 11 - New Owner Before Publication |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK, CA 94025 |
| Party Name | Genesys Telecommunications Laboratories, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Wednesday, August 2, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, June 13, 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, June 13, 2023 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, March 28, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, March 28, 2023 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 8, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, February 22, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 22, 2023 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, February 22, 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, February 22, 2023 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, February 22, 2023 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, September 15, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, September 15, 2022 | NON-FINAL ACTION E-MAILED |
| Thursday, September 15, 2022 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 14, 2022 | ASSIGNED TO EXAMINER |
| Wednesday, August 17, 2022 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, February 1, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, February 1, 2022 | NEW APPLICATION ENTERED |