GENESYS CLOUD AI Trademark
Trademark Overview
On Tuesday, May 13, 2025, a trademark application was filed for GENESYS CLOUD AI with the United States Patent and Trademark Office. The USPTO has given the GENESYS CLOUD AI trademark a serial number of 99183097. The federal status of this trademark filing is NON-FINAL ACTION - MAILED as of Saturday, September 27, 2025. This trademark is owned by GENESYS CLOUD SERVICES, INC.. The GENESYS CLOUD AI trademark is filed in the Computer & Software Services & Scientific Services category with the following description:
Software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for contact center management; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans, for use in the field of contact center management; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services,...
General Information
| Serial Number | 99183097 |
| Word Mark | GENESYS CLOUD AI |
| Filing Date | Tuesday, May 13, 2025 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Saturday, September 27, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Goods and Services | Software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for contact center management; Artificial intelligence as a service (AIAAS) featuring software using artificial intelligence for analyzing data and interacting with humans, for use in the field of contact center management; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for use in contact centers and contact center management |
Classification Information
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 13, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, October 1, 2024 |
| First Use In Commerce Date | Tuesday, October 1, 2024 |
Trademark Owner History
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
Trademark Events
| Event Date | Event Description |
| Tuesday, May 13, 2025 | NEW APPLICATION ENTERED |
| Friday, September 26, 2025 | ASSIGNED TO EXAMINER |
| Saturday, September 27, 2025 | NON-FINAL ACTION E-MAILED |
| Saturday, September 27, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Saturday, September 27, 2025 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 13, 2025 | APPLICATION FILING RECEIPT MAILED |
| Monday, September 22, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
