| Serial Number | 99144850 |
| Word Mark | GENESYS CLOUD |
| Filing Date | Friday, April 18, 2025 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Wednesday, September 17, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Description of Mark | The mark consists of a stylized cloud positioned to the left of the stylized wording "GENESYS CLOUD" with the "G" and "C" capitalized. |
| Goods and Services | providing temporary use of non-downloadable cloud-based software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud-based software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications; software as a service (SaaS) services featuring software incorporating artificial intelligence for use in optimizing contact center operations, enhancing user experiences, and supporting customer interactions; providing temporary use of non-downloadable software utilizing artificial intelligence for data analysis, process automation, and decision support in contact center environments |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, April 18, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, August 1, 2022 |
| First Use In Commerce Date | Monday, August 1, 2022 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Menlo Park, CA 94025 |
| Event Date | Event Description |
| Friday, April 18, 2025 | NEW APPLICATION ENTERED |
| Friday, April 18, 2025 | APPLICATION FILING RECEIPT MAILED |
| Tuesday, August 26, 2025 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, August 26, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, September 4, 2025 | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED |
| Friday, September 12, 2025 | ASSIGNED TO EXAMINER |
| Wednesday, September 17, 2025 | NON-FINAL ACTION E-MAILED |
| Wednesday, September 17, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, September 17, 2025 | NON-FINAL ACTION WRITTEN |
| Thursday, September 4, 2025 | ASSIGNED TO LIE |
| Thursday, August 28, 2025 | TEAS VOLUNTARY AMENDMENT RECEIVED |