GENERATIVE INSIGHTS Trademark

Trademark Overview


On Wednesday, October 4, 2023, a trademark application was filed for GENERATIVE INSIGHTS with the United States Patent and Trademark Office. The USPTO has given the GENERATIVE INSIGHTS trademark a serial number of 98209659. The federal status of this trademark filing is NON-FINAL ACTION - MAILED as of Friday, May 31, 2024. This trademark is owned by LivePerson, Inc.. The GENERATIVE INSIGHTS trademark is filed in the Communication Services, Computer & Software Products & Electrical & Scientific Products, and Computer & Software Services & Scientific Services categories with the following description:

Downloadable computer software for use in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable software in the nature of a mobile application for use in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable computer software for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable software in the nature of a mobile application for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable computer software using artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable software in...

Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and consumers for on-line customer service and customer support via bots, artificial intelligence, automations and live support

Software as a Service (SaaS) services featuring software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Platform as a Service (PaaS) services featuring software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Online, non-downloadable software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Application Service Provider (ASP) in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Software as a Service (SaaS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Platform as a Service (PaaS) services featuring sof...
generative insights

General Information


Serial Number98209659
Word MarkGENERATIVE INSIGHTS
Filing DateWednesday, October 4, 2023
Status641 - NON-FINAL ACTION - MAILED
Status DateFriday, May 31, 2024
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesDownloadable computer software for use in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable software in the nature of a mobile application for use in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable computer software for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable software in the nature of a mobile application for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable computer software using artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable software in the nature of a mobile application using artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable computer software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Downloadable software in the nature of a mobile application using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Downloadable computer software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable software in the nature of a mobile application for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable computer software using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Downloadable software in the nature of a mobile application using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets
Goods and ServicesElectronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and consumers for on-line customer service and customer support via bots, artificial intelligence, automations and live support
Goods and ServicesSoftware as a Service (SaaS) services featuring software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Platform as a Service (PaaS) services featuring software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Online, non-downloadable software in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Application Service Provider (ASP) in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Software as a Service (SaaS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Platform as a Service (PaaS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Online, non-downloadable software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Application Service Provider (ASP) to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Software as a Service (SaaS) services featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Platform as a Service (PaaS) services featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Online, non-downloadable software using artificial intelligence for natural language processing, generation, understanding and analysis; Application Service Provider (ASP) using artificial intelligence for natural language processing, generation, understanding and analysis; Software as a Service (SaaS) services featuring software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Platform as a Service (PaaS) services featuring software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Online, non-downloadable software using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Application Service Provider (ASP) using artificial intelligence for enabling businesses to provide customer support and to engage with their customers, including through messaging and chat; Software as a Service (SaaS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Platform as a Service (PaaS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Online, non-downloadable software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Application Service Provider (ASP) for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Software as a Service (SaaS) services featuring software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Platform as a Service (PaaS) services featuring software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Online, non-downloadable software for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets; Application Service Provider (ASP) for using artificial intelligence to enable businesses to navigate and analyze datasets and extract insights, metrics and parameters from such datasets

Classification Information


International Class038 - Services allowing people to communicate with another by a sensory means.
US Class Codes100, 101, 104
Class Status Code6 - Active
Class Status DateFriday, October 13, 2023
Primary Code038
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateFriday, October 13, 2023
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateFriday, October 13, 2023
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameLivePerson, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressNew York, NY 10018

Trademark Events


Event DateEvent Description
Saturday, October 7, 2023NEW APPLICATION ENTERED
Friday, October 13, 2023NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Friday, May 24, 2024ASSIGNED TO EXAMINER
Friday, May 31, 2024NOTIFICATION OF NON-FINAL ACTION E-MAILED
Friday, May 31, 2024NON-FINAL ACTION E-MAILED
Friday, May 31, 2024NON-FINAL ACTION WRITTEN
Thursday, August 29, 2024APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
Thursday, August 29, 2024APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED