| Serial Number | 79409550 |
| Word Mark | GEA COPILOT |
| Filing Date | Friday, October 18, 2024 |
| Status | 661 - RESPONSE AFTER NON-FINAL ACTION - ENTERED |
| Status Date | Friday, November 21, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable and recorded computer software for accessing, searching, and retrieving digital manuals, documentation, maintenance instructions, incident reports, and service records related to machines and equipment; downloadable software for providing equipment performance and availability metrics, responding to customer inquiries in multiple languages based on product documentation, and generating maintenance and performance optimization recommendations for machines and equipment; downloadable computer application software for mobile phones, tablet computers, and desktop computers, namely, software for accessing a customer portal to manage user-specific machine directories, perform documentation searches, view performance dashboards, log service incidents, and store and retrieve electronic maintenance and service data; downloadable communication, networking and social networking software for mobile phones, tablet computers, and desktop computers, namely, software for facilitating customer support communications, service ticket creation, feedback collection on responses, and collaboration between customers and service personnel concerning machines and equipment; downloadable web application and server software for mobile phones, tablet computers, and desktop computers, namely, software for delivering portal-based access to digital documentation, performance and availability analytics, recommendation workflows, and electronic storage and retrieval of operational and maintenance data; downloadable artificial intelligence and machine learning software for mobile phones, tablet computers, and desktop computers, namely, software for natural language understanding, information retrieval, recommendation systems, and predictive analytics to suggest maintenance actions and performance improvements for machines and equipment, and to rank and refine answers based on user feedback and historical service outcomes; downloadable computer chatbot software for simulating conversations; downloadable computer chatbot software for creating and generating text, namely, for answering customer questions regarding the operation, maintenance, troubleshooting, and performance of machines and equipment; downloadable computer chatbot software for machine-learning based language and speech processing software, namely, for interpreting customer queries, retrieving relevant product documentation and service information, and generating responsive guidance and recommendations; downloadable computer chatbot software for the artificial production of human speech and text for simulating conversations; downloadable computer chatbot software for natural language processing, generation, understanding and analysis for providing self-service customer support, drafting step-by-step maintenance instructions, and recommending configuration or operational adjustments to improve equipment performance and availability for machines and equipment. |
| Goods and Services | IT services, namely, IT integration services; IT consultancy, advisory and information services, namely, IT consulting services relating to installation, maintenance and repair of computer hardware; artificial intelligence consultancy, namely, technical consulting in the field of artificial intelligence (AI) software customization for configuring and adapting AI models and virtual assistants to retrieve equipment documentation, answer technical queries, and generate maintenance and performance optimization recommendations for machines and equipment; hosting services, namely, website hosting services, software as a service (SaaS) featuring software for searching and retrieving equipment manuals, documentation, and maintenance instructions, for processing natural language queries to provide answers based on such documentation in multiple languages, for tracking and analyzing performance and availability metrics from connected machines, and for generating recommendations for troubleshooting, maintenance, and process improvements for machines and equipment; rental of software for searching and retrieving equipment documentation, answering technical support queries, analyzing connected machine performance data, and generating maintenance and optimization recommendations; providing temporary use of online non-downloadable software for searching and retrieving equipment manuals and service documentation, for answering customer service and technical support questions using AI, for analyzing operational telemetry from connected machines to provide performance, availability, and predictive maintenance insights, and for delivering recommendations for process optimization, all in the field of operation and maintenance of machines and equipment; providing artificial intelligence computer programs on data networks, namely, providing an online non-downloadable AI-based virtual assistant environment that enables users to search and retrieve equipment documentation, submit technical queries, receive AI-generated answers and recommendations, and access performance and availability dashboards for connected machines, all in the field of machines and equipment; technology consultation in the field of artificial intelligence; software as a service (SaaS) featuring computer software platforms for artificial intelligence, namely, providing temporary use of online non-downloadable software and applications using artificial intelligence (AI) for searching technical documentation; answering multilingual customer and technical support inquiries, analyzing operational data from industrial equipment, issuing predictive maintenance alerts, and generating performance optimization suggestions, all in the field of machines and equipment; research, design and development of computer programs and software; research and development of software services in the field of artificial intelligence. |
| NOT AVAILABLE | COPILOT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, November 14, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, November 14, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | GEA Group Aktiengesellschaft |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | DE |
| Event Date | Event Description |
| Thursday, November 14, 2024 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Sunday, November 17, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Sunday, November 17, 2024 | APPLICATION FILING RECEIPT MAILED |
| Friday, February 21, 2025 | LETTER OF PROTEST EVIDENCE FORWARDED |
| Monday, March 24, 2025 | ASSIGNED TO EXAMINER |
| Tuesday, April 22, 2025 | LETTER OF PROTEST EVIDENCE REVIEWED-NO FURTHER ACTION TAKEN |
| Tuesday, April 22, 2025 | NON-FINAL ACTION WRITTEN |
| Wednesday, April 23, 2025 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Sunday, July 13, 2025 | REFUSAL PROCESSED BY MPU |
| Sunday, July 13, 2025 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Friday, August 1, 2025 | REFUSAL PROCESSED BY IB |
| Friday, November 21, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, November 21, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, November 21, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |