| Serial Number | 75886406 |
| Word Mark | G-CRM |
| Filing Date | Wednesday, January 5, 2000 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, November 25, 2011 |
| Registration Number | 2446088 |
| Registration Date | Tuesday, April 24, 2001 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, January 30, 2001 |
| Amendment to a Registration/Renewal Certificate | In the statement, Column 1, lines 3 and 4, is deleted, and, "2140 LAKE PARK BOULEVARD, SUITE 113, RICHARDSON, TX 75080" is inserted. |
| Goods and Services | Business management consulting services provided to federal, state and local agencies relating to the development and maintenance of relationships with members of the public, business process re-engineering, customer satisfaction measurement and customer service programs, namely, conducting business research and business surveys; and outsourced telephone call center, e-mail and global computer network transaction handling services |
| Goods and Services | Installation, upgrade and maintenance of call center hardware, contact management and customer interaction systems, computer telephony integration, interactive voice response systems, e-mail and interactive systems provided over a global computer network, for federal, state and local agencies |
| Goods and Services | Training services provided to federal, state and local agencies related to the development and maintenance of relationships with members of the public, namely, conducting seminars, classes and workshops in the field of advanced communication skills, grammar, pronunciation and vocabulary, active listening, building rapport, skillful use of questions, call flow management, and handling difficult callers |
| Goods and Services | Consultation services provided for federal, state and local agencies relating to information technology and information management, computers, networks, telephony systems, and software; and installation and maintenance of computer software systems, namely, ACD/PBX systems |
| Pseudo Mark | G CRM |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 25, 2011 |
| Primary Code | 035 |
| First Use Anywhere Date | Thursday, February 24, 2000 |
| First Use In Commerce Date | Thursday, February 24, 2000 |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 25, 2011 |
| Primary Code | 037 |
| First Use Anywhere Date | Thursday, February 24, 2000 |
| First Use In Commerce Date | Thursday, February 24, 2000 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 25, 2011 |
| Primary Code | 041 |
| First Use Anywhere Date | Thursday, February 24, 2000 |
| First Use In Commerce Date | Thursday, February 24, 2000 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 25, 2011 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, February 24, 2000 |
| First Use In Commerce Date | Thursday, February 24, 2000 |
| Party Name | Datatrac Information Services, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | RICHARDSON, TX 75080 |
| Party Name | Datatrac Information Services, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Dallas, TX 75231 |
| Party Name | Datatrac Information Services, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Dallas, TX 75231 |
| Event Date | Event Description |
| Friday, November 25, 2011 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |
| Monday, July 16, 2007 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Friday, July 6, 2007 | ASSIGNED TO PARALEGAL |
| Friday, June 8, 2007 | REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED |
| Friday, June 8, 2007 | TEAS SECTION 8 & 15 RECEIVED |
| Friday, November 3, 2006 | CASE FILE IN TICRS |
| Tuesday, April 9, 2002 | AMENDMENT UNDER SECTION 7 ¿ PROCESSED |
| Saturday, December 15, 2001 | AMENDMENT UNDER SECTION 7 ¿ PROCESSED |
| Wednesday, October 3, 2001 | RESPONSE RECEIVED TO POST REG. ACTION |
| Friday, July 13, 2001 | POST REGISTRATION ACTION MAILED - SEC. 7 |
| Wednesday, May 23, 2001 | SEC 7 REQUEST FILED |
| Tuesday, April 24, 2001 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, January 30, 2001 | PUBLISHED FOR OPPOSITION |
| Friday, December 29, 2000 | NOTICE OF PUBLICATION |
| Thursday, September 28, 2000 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, September 28, 2000 | EXAMINER'S AMENDMENT MAILED |
| Monday, September 25, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, August 11, 2000 | NON-FINAL ACTION MAILED |
| Wednesday, August 2, 2000 | ASSIGNED TO EXAMINER |
| Friday, April 28, 2000 | PRELIMINARY/VOLUNTARY AMENDMENT - ENTERED |
| Monday, July 17, 2000 | AMENDMENT TO USE PROCESSING COMPLETE |
| Friday, April 28, 2000 | USE AMENDMENT FILED |