| Serial Number | 99918997 |
| Word Mark | FRONTLINE-READY AI |
| Filing Date | Thursday, July 2, 2026 |
| Status | 630 - NEW APPLICATION - RECORD INITIALIZED NOT ASSIGNED TO EXAMINER |
| Status Date | Thursday, July 2, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable computer software using artificial intelligence (AI) for use in text analytics to determine and take action based on topics and sentiment from customer feedback; Downloadable computer software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data; Downloadable computer software using artificial intelligence (AI) for generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, generating recommended business actions, and drafting personalized responses to customer feedback, all in the field of customer experience management; Downloadable computer software using artificial intelligence (AI) for analyzing customer feedback and customer experience data to identify themes, trends, customer sentiment, root causes, and performance drivers, and to generate recommended business actions in the field of customer experience management; Downloadable computer software using artificial intelligence (AI) for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Downloadable software for use in the field of customer experience management and enterprise feedback management; Downloadable software for use in gathering and analyzing feedback from diverse customer interaction channels; Downloadable software for collecting, managing, processing, reviewing, organizing, retrieving, and storing customer feedback, customer sentiment data, performance metrics, and customer experience data, including customer interaction data from customer service calls, chats, comments, surveys, text data, and audio data, all in the field of customer experience management; Downloadable software using artificial intelligence (AI) for summarizing customer interactions, customer feedback, customer service calls, chats, comments, surveys, and customer experience data; Downloadable software using artificial intelligence (AI) for writing content based on a theme |
| Goods and Services | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in text analytics to determine and take action based on topics and sentiment from customer feedback; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Providing on-line non-downloadable software using artificial intelligence (AI) for collecting, managing, processing, reviewing, organizing, retrieving, and storing customer feedback, customer sentiment data, performance metrics, and customer experience data, including customer interaction data from customer service calls, chats, comments, surveys, text data, and audio data, all in the field of customer experience management; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence (AI) for generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, generating recommended business actions, and drafting personalized responses to customer feedback, all in the field of customer experience management.; Software as a service (SAAS) services featuring software for use in the field of customer experience management and enterprise feedback management; Software as a service (SAAS) services featuring software for use in gathering and analyzing feedback from diverse customer interaction channels; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence (AI) for analyzing customer feedback, customer sentiment, performance metrics, and customer experience data, providing scorecard alerts and notifications, identifying themes, trends, root causes, and performance drivers, and generating recommended business actions, all in the field of customer experience management; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence (AI) for analyzing customer feedback, customer service calls, chats, comments, surveys, customer sentiment, performance metrics, and customer experience data, generating summaries of customer interactions and feedback, identifying themes, trends, root causes, and performance drivers, and generating recommended business actions, all in the field of customer experience management; Software as a service (SAAS) services featuring software using machine learning for identifying themes, trends, customer sentiment, root causes, and performance drivers in customer feedback and customer experience data; Software as a service (SAAS) services featuring artificial intelligence (AI) software for generating business analysis reports |
| Goods and Services | Business consulting services in the field of text analytics; Business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; Monitoring customer experience feedback, customer interactions, customer sentiment, and business performance data for business purposes |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 2, 2026 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, October 27, 2025 |
| First Use In Commerce Date | Monday, October 27, 2025 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 2, 2026 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, October 27, 2025 |
| First Use In Commerce Date | Monday, October 27, 2025 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 2, 2026 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, October 27, 2025 |
| First Use In Commerce Date | Monday, October 27, 2025 |
| Party Name | Medallia, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 US |
| Event Date | Event Description |
| Thursday, July 2, 2026 | NEW APPLICATION ENTERED |
| Thursday, July 2, 2026 | APPLICATION FILING RECEIPT MAILED |