| Serial Number | 79360922 |
| Word Mark | FLUENCX |
| Filing Date | Tuesday, November 29, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, May 14, 2024 |
| Registration Number | 7383359 |
| Registration Date | Tuesday, May 14, 2024 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, February 27, 2024 |
| Goods and Services | Downloadable computer software and downloadable computer applications for management of digital social media, digital channels, chatbots, intelligent virtual assistants, knowledge management software, and on-site website guidance in the field of customer experience and self-service customer service, and customer support incorporating omnichannel routing, analytics, artificial intelligence, digital channels, and automation to perform functions for customer journey optimization |
| Goods and Services | Providing temporary use of online non-downloadable software for management of digital social media, digital channels, chatbots, intelligent virtual assistants, knowledge management software, and on-site website guidance in the field of customer experience and self-service customer service, and customer support incorporating omnichannel routing, analytics, artificial intelligence, digital channels, and automation to perform functions for customer journey optimization |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 27, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, January 27, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Nice Ltd. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Party Name | Nice Ltd. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Party Name | Nice Ltd. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Event Date | Event Description |
| Thursday, January 26, 2023 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Friday, January 27, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, January 31, 2023 | APPLICATION FILING RECEIPT MAILED |
| Thursday, August 24, 2023 | ASSIGNED TO EXAMINER |
| Wednesday, August 30, 2023 | NON-FINAL ACTION WRITTEN |
| Thursday, August 31, 2023 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Wednesday, September 20, 2023 | REFUSAL PROCESSED BY MPU |
| Wednesday, September 20, 2023 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Tuesday, October 3, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, October 3, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, October 3, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, October 11, 2023 | REFUSAL PROCESSED BY IB |
| Monday, October 30, 2023 | NON-FINAL ACTION WRITTEN |
| Monday, October 30, 2023 | NON-FINAL ACTION E-MAILED |
| Monday, October 30, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, November 21, 2023 | REFUSAL PROCESSED BY IB |
| Friday, January 19, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, January 19, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Friday, January 19, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Friday, January 19, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Friday, January 19, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 7, 2024 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, February 7, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, February 7, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, February 7, 2024 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Tuesday, February 27, 2024 | NOTIFICATION PROCESSED BY IB |
| Tuesday, February 27, 2024 | PUBLISHED FOR OPPOSITION |
| Monday, March 4, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, May 14, 2024 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, May 14, 2024 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Wednesday, August 14, 2024 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Friday, November 8, 2024 | FINAL DISPOSITION NOTICE SENT TO IB |
| Friday, November 8, 2024 | FINAL DISPOSITION PROCESSED |