| Serial Number | 88832216 |
| Word Mark | FIRSTCUSTOMER INTELLIGENCE ACTIONABLE INSIGHTS FROM CUSTOMER INTERACTIONS |
| Filing Date | Thursday, March 12, 2020 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, January 10, 2023 |
| Registration Number | 6950439 |
| Registration Date | Tuesday, January 10, 2023 |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, February 2, 2021 |
| Description of Mark | The mark consists of the stylized wording "firstCustomer" stacked direction over the word "Intelligence". The foregoing is centered above the words "Actionable Insights from Customer Interactions". Above the letter "C" in "firstCustomer" is an image of a head in profile with curved bands circling within. |
| Pseudo Mark | FIRST CUSTOMER INTELLIGENCE ACTIONABLE INSIGHTS FROM CUSTOMER INTERACTIONS |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Disclaimer with Predetermined Text | "INTELLIGENCE" |
| Goods and Services | Design and development of computer hardware and software; Scientific and technological services, namely, research and design in the field of customer analytics and behavioral profiles; software as a service (SAAS) services featuring software for deriving customer insights and enhancing customer service and interaction across multiple communication and feedback channels; platform as a service (PAAS) featuring computer software platforms for deriving customer insights and enhancing customer service and interaction across multiple communication and feedback channels; design and development of computer hardware and software, technological research and design, software as a service featuring software, as well as platform as a service featuring computer software platforms, all for use in analyzing customer interactions and building solutions |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 18, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | Saturday, March 12, 2022 |
| First Use In Commerce Date | Saturday, March 12, 2022 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Event Date | Event Description |
| Tuesday, January 10, 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, January 10, 2023 | REGISTERED-PRINCIPAL REGISTER |
| Thursday, December 8, 2022 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Wednesday, December 7, 2022 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, November 3, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, November 2, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, November 2, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, May 3, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, May 3, 2022 | NON-FINAL ACTION E-MAILED |
| Tuesday, May 3, 2022 | SU - NON-FINAL ACTION - WRITTEN |
| Tuesday, March 29, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, March 28, 2022 | STATEMENT OF USE PROCESSING COMPLETE |
| Wednesday, March 23, 2022 | USE AMENDMENT FILED |
| Monday, March 28, 2022 | SOU EXTENSION 2 GRANTED |
| Wednesday, March 23, 2022 | SOU EXTENSION 2 FILED |
| Monday, March 28, 2022 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Wednesday, March 23, 2022 | TEAS EXTENSION RECEIVED |
| Wednesday, March 23, 2022 | TEAS STATEMENT OF USE RECEIVED |
| Thursday, September 30, 2021 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, September 28, 2021 | SOU EXTENSION 1 GRANTED |
| Tuesday, September 28, 2021 | SOU EXTENSION 1 FILED |
| Tuesday, September 28, 2021 | TEAS EXTENSION RECEIVED |
| Tuesday, March 30, 2021 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, February 2, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 2, 2021 | PUBLISHED FOR OPPOSITION |
| Wednesday, January 13, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, December 30, 2020 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, December 30, 2020 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 30, 2020 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, December 11, 2020 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, September 17, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, September 17, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, September 17, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, September 17, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, September 17, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, September 17, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, June 11, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, June 11, 2020 | NON-FINAL ACTION E-MAILED |
| Thursday, June 11, 2020 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 3, 2020 | ASSIGNED TO EXAMINER |
| Thursday, March 19, 2020 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, March 18, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Monday, March 16, 2020 | NEW APPLICATION ENTERED IN TRAM |