| Serial Number | 88832207 |
| Word Mark | FIRSTCHAT A HUMAN TOUCH TO THE WEB EXPERIENCE |
| Filing Date | Thursday, March 12, 2020 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, April 5, 2022 |
| Registration Number | 6694811 |
| Registration Date | Tuesday, April 5, 2022 |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, May 25, 2021 |
| Description of Mark | The mark consists of the stylized wording "firstChat" in a larger font appearing above the phrase "A human touch to the web experience" in smaller font with three overlapping speech bubbles above all of the wording. The overlapping speech bubbles have ellipsis centered within. |
| Pseudo Mark | FIRST CHAT A HUMAN TOUCH TO THE WEB EXPERIENCE |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Design and development of computer hardware and software; scientific and technological services, namely, research and design in the field of webchat technology and web based messaging for online customer service interactions; software as a service (SAAS) services featuring software for web chat and web based messaging for customer service communication and support; platform as a service (PAAS) featuring computer software platforms for customer service communication via web chat and web messaging; design and development of computer hardware and software, technological research and design, software as a service featuring software, as well as platform as a service featuring computer software platforms, all for use with web based messaging |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 18, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, January 13, 2022 |
| First Use In Commerce Date | Thursday, January 13, 2022 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Party Name | Firstsource Group USA, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Louisville, KY 40223 |
| Event Date | Event Description |
| Tuesday, April 5, 2022 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, March 1, 2022 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Monday, February 28, 2022 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, February 1, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, January 31, 2022 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, January 18, 2022 | USE AMENDMENT FILED |
| Monday, January 31, 2022 | EXTENSION 1 GRANTED |
| Tuesday, January 18, 2022 | EXTENSION 1 FILED |
| Monday, January 31, 2022 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, January 18, 2022 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, January 18, 2022 | TEAS EXTENSION RECEIVED |
| Tuesday, July 20, 2021 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, May 25, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, May 25, 2021 | PUBLISHED FOR OPPOSITION |
| Wednesday, May 5, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Thursday, April 15, 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 24, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, March 24, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, March 24, 2021 | ASSIGNED TO LIE |
| Monday, March 15, 2021 | ASSIGNED TO LIE |
| Friday, December 11, 2020 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, June 16, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, June 16, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, June 16, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, June 11, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, June 11, 2020 | NON-FINAL ACTION E-MAILED |
| Thursday, June 11, 2020 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 3, 2020 | ASSIGNED TO EXAMINER |
| Thursday, March 19, 2020 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, March 18, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Monday, March 16, 2020 | NEW APPLICATION ENTERED IN TRAM |