FIRST TOUCH RESOLUTION Trademark

Trademark Overview


On Tuesday, March 13, 2018, a trademark application was filed for FIRST TOUCH RESOLUTION with the United States Patent and Trademark Office. The USPTO has given the FIRST TOUCH RESOLUTION trademark a serial number of 87831633. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Tuesday, March 19, 2019. This trademark is owned by Valor IT, Inc.. The FIRST TOUCH RESOLUTION trademark is filed in the Advertising, Business and Retail Services and Computer & Software Services & Scientific Services categories with the following description:

Consulting in the field of operating and managing telephone call centers for others in the nature of providing customer service related call center consulting services for others; providing customer service management consulting services for others in the field of telephone call centers

Computer network design and information technology consulting services; computer services, namely, integration of private and public cloud computing environments; computer services, namely, remote management of the information technology systems of others; computer services, namely, remote management of the information technology systems of others; planning, design, and management of information technology systems; technical support services, namely, providing assistance to others in the nature of trouble shooting in the nature of diagnosing problems in the field of computer software, computer hardware, computer peripheral devices, and information technology systems; technical support services, namely, troubleshooting of computer software problems; technical support services, namely, monitoring technological functions of computer network systems; computer technology support services in the nature of a help desk services; information technology services support center, namely, troublesh...
first touch resolution

General Information


Serial Number87831633
Word MarkFIRST TOUCH RESOLUTION
Filing DateTuesday, March 13, 2018
Status602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
Status DateTuesday, March 19, 2019
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesConsulting in the field of operating and managing telephone call centers for others in the nature of providing customer service related call center consulting services for others; providing customer service management consulting services for others in the field of telephone call centers
Goods and ServicesComputer network design and information technology consulting services; computer services, namely, integration of private and public cloud computing environments; computer services, namely, remote management of the information technology systems of others; computer services, namely, remote management of the information technology systems of others; planning, design, and management of information technology systems; technical support services, namely, providing assistance to others in the nature of trouble shooting in the nature of diagnosing problems in the field of computer software, computer hardware, computer peripheral devices, and information technology systems; technical support services, namely, troubleshooting of computer software problems; technical support services, namely, monitoring technological functions of computer network systems; computer technology support services in the nature of a help desk services; information technology services support center, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; updating of computer programs for third parties; providing temporary use of nondownloadable software for use in enhancing, optimizing, securing, analyzing, accelerating, monitoring, and managing data, computer network traffic and applications communicating across networks; providing temporary use of nondownloadable software for enhancing and optimizing the performance, security, speed, availability and accessibility of software applications and network hardware devices on computer networks; providing business technology software consulting services for others in the field of telephone call centers

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateTuesday, March 20, 2018
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateTuesday, March 20, 2018
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameValor IT, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressScottsdale, AZ 85260

Trademark Events


Event DateEvent Description
Wednesday, March 20, 2019ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Tuesday, March 19, 2019ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Friday, August 3, 2018NOTIFICATION OF FINAL REFUSAL EMAILED
Friday, August 3, 2018FINAL REFUSAL E-MAILED
Friday, August 3, 2018FINAL REFUSAL WRITTEN
Saturday, July 7, 2018TEAS/EMAIL CORRESPONDENCE ENTERED
Friday, July 6, 2018CORRESPONDENCE RECEIVED IN LAW OFFICE
Friday, July 6, 2018TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, May 30, 2018NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, May 30, 2018NON-FINAL ACTION E-MAILED
Wednesday, May 30, 2018NON-FINAL ACTION WRITTEN
Monday, May 21, 2018ASSIGNED TO EXAMINER
Tuesday, March 20, 2018NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Friday, March 16, 2018NEW APPLICATION ENTERED IN TRAM