| Serial Number | 99175592 |
| Word Mark | FIN |
| Filing Date | Thursday, May 8, 2025 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, April 14, 2026 |
| Registration Number | 8210087 |
| Registration Date | Tuesday, April 14, 2026 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, February 24, 2026 |
| Goods and Services | Customer relationship management services and customer service management for others, all rendered using artificial intelligence; Customer relationship management services and customer service management for others; provision of market research information about consumers; analysis of customers and businesses; customer profiling for commercial or marketing purposes and for supporting customer service interactions; profiling of businesses in the nature of business research; targeted marketing services for customers; promotional and marketing services provided via the Internet; provision of business information, provision of computerized business information data; compilation of information into computer databases; computer database management; computerized database management services; computerized market research services; compilation of information in a computer database; database management; compilation of information onto databases; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services |
| Goods and Services | Providing on-line non-downloadable software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SAAS) services featuring software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; providing online non-downloadable computer communications software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; Software as a service (SaaS) services, namely, hosting software for use by others to enable automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites of others, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software for data validation, data verification, and data management in the field of customer relationship management; design of customer relationship management software; technical support services, namely, troubleshooting in the nature of diagnosing computer software problems arising from the use of customer relationship management computer software applications; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; cloud computing featuring software for use in customer relationship management; computerized electronic data storage services; computerized electronic storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services; providing online non-downloadable software for the artificial production of human speech and text; providing online non-downloadable software for natural language processing, generation, understanding and analysis; providing online non-downloadable software for training machine-learning based language and speech processing software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; Providing computer programming services to customers that enables the customer's website to process natural language queries; computerized data verification being verification of data in connection with identity verification and authentication |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, May 8, 2025 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, March 14, 2023 |
| First Use In Commerce Date | Tuesday, March 14, 2023 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, May 8, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, March 14, 2023 |
| First Use In Commerce Date | Tuesday, March 14, 2023 |
| Party Name | Intercom, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 US |
| Party Name | Intercom, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 US |
| Party Name | Intercom, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, CA 94105 US |
| Event Date | Event Description |
| Thursday, May 8, 2025 | NEW APPLICATION ENTERED |
| Thursday, May 8, 2025 | APPLICATION FILING RECEIPT MAILED |
| Tuesday, October 21, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, October 22, 2025 | ASSIGNED TO EXAMINER |
| Tuesday, October 28, 2025 | NON-FINAL ACTION WRITTEN |
| Tuesday, October 28, 2025 | NON-FINAL ACTION E-MAILED |
| Tuesday, October 28, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, January 28, 2026 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, January 28, 2026 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, January 28, 2026 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, January 29, 2026 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 18, 2026 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, February 24, 2026 | PUBLISHED FOR OPPOSITION |
| Tuesday, February 24, 2026 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 14, 2026 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 14, 2026 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |