FEEDBACKNOW Trademark

Trademark Overview


On Monday, February 13, 2017, a trademark application was filed for FEEDBACKNOW with the United States Patent and Trademark Office. The USPTO has given the FEEDBACKNOW trademark a serial number of 87333068. The federal status of this trademark filing is ABANDONED - NO STATEMENT OF USE FILED as of Monday, June 8, 2020. This trademark is owned by S. NOW SA. The FEEDBACKNOW trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Voting machines; Computer software to review results and trends and run analysis in the field of client satisfaction performance; Time recording apparatus, namely, apparatus to track and record customers' waiting time; Surveying apparatus and instruments for measuring client satisfaction, measuring apparatus and instruments, namely, proprietary electronic circuit board consisting of 3 buttons; Touch screen tablet computer equipped with a counting application for measuring point of sales client opinion; Computer software for sending text alert messages for mobile phones for alerting a service incident in the field of customer satisfaction analysis, and computer software for sending automatic emails for alerting a service incident in the field of customer satisfaction analysis

Business appraisals; Business information; Business management, namely, monitoring services for business purposes, and gathering and reporting information for business purposes intended to track stores' daily performance and benchmark results and take corrective actions with point of sales manager to improve client loyalty and therefore financial performance; Business data analysis; Business feasibility studies; Business supervision; Business data analysis services; Business enquiry services; Collecting business statistics; Business statistical analysis; Business data analysis; Preparing business reports; Business statistical studies; Analysis of business statistics; Statistical evaluations of marketing data; Market information services relating to market statistics; Analysis of market research data and statistics; Conducting market surveys; Market analysis studies; Work analysis to determine worker skill sets and other worker requirements; Public opinion surveys; Statistical analysis ...

Database development services namely, developing a database compiling customer satisfaction analytics; Product development of customer surveying machines; Design, maintenance, development and updating of computer software in the field of customer satisfaction analysis
feedbacknow

General Information


Serial Number87333068
Word MarkFEEDBACKNOW
Filing DateMonday, February 13, 2017
Status606 - ABANDONED - NO STATEMENT OF USE FILED
Status DateMonday, June 8, 2020
Registration Number0000000
Registration DateNOT AVAILABLE
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, January 23, 2018

Trademark Statements


Goods and ServicesVoting machines; Computer software to review results and trends and run analysis in the field of client satisfaction performance; Time recording apparatus, namely, apparatus to track and record customers' waiting time; Surveying apparatus and instruments for measuring client satisfaction, measuring apparatus and instruments, namely, proprietary electronic circuit board consisting of 3 buttons; Touch screen tablet computer equipped with a counting application for measuring point of sales client opinion; Computer software for sending text alert messages for mobile phones for alerting a service incident in the field of customer satisfaction analysis, and computer software for sending automatic emails for alerting a service incident in the field of customer satisfaction analysis
Goods and ServicesBusiness appraisals; Business information; Business management, namely, monitoring services for business purposes, and gathering and reporting information for business purposes intended to track stores' daily performance and benchmark results and take corrective actions with point of sales manager to improve client loyalty and therefore financial performance; Business data analysis; Business feasibility studies; Business supervision; Business data analysis services; Business enquiry services; Collecting business statistics; Business statistical analysis; Business data analysis; Preparing business reports; Business statistical studies; Analysis of business statistics; Statistical evaluations of marketing data; Market information services relating to market statistics; Analysis of market research data and statistics; Conducting market surveys; Market analysis studies; Work analysis to determine worker skill sets and other worker requirements; Public opinion surveys; Statistical analysis and reporting for business purposes; Conducting market surveys; Assistance, advisory services and consultancy with regard to business analysis; consumer response analysis, namely, commercial information and advice for consumers; Providing business advice relating to the analysis of consumer buying habits; Consumer research; Design of the advertising content of brochures for others
Goods and ServicesDatabase development services namely, developing a database compiling customer satisfaction analytics; Product development of customer surveying machines; Design, maintenance, development and updating of computer software in the field of customer satisfaction analysis
Pseudo MarkFEED BACK NOW

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateThursday, February 16, 2017
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, February 16, 2017
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, February 16, 2017
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameFORRESTER RESEARCH, INC.
Party Type22 - New Owner After Publication
Legal Entity Type03 - Corporation
AddressCAMBRIDGE, MA 02140

Party NameFORRESTER SWITZERLAND GMBH
Party Type21 - New Owner After Publication
Legal Entity Type16 - Limited Liability Company
AddressZUG 6300
CH

Party NameS. NOW SA
Party Type20 - Owner at Publication
Legal Entity Type05 - Joint Venture
AddressCLARENS, MONTREUX 1815
CH

Party NameS. NOW SA
Party Type10 - Original Applicant
Legal Entity Type05 - Joint Venture
AddressCLARENS, MONTREUX 1815
CH

Trademark Events


Event DateEvent Description
Monday, June 8, 2020ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED
Monday, June 8, 2020ABANDONMENT - NO USE STATEMENT FILED
Wednesday, October 23, 2019AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Thursday, October 3, 2019NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Tuesday, October 1, 2019EXTENSION 2 GRANTED
Tuesday, October 1, 2019EXTENSION 2 FILED
Tuesday, October 1, 2019TEAS EXTENSION RECEIVED
Tuesday, April 2, 2019NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Friday, March 29, 2019EXTENSION 1 GRANTED
Friday, March 29, 2019EXTENSION 1 FILED
Friday, March 29, 2019TEAS EXTENSION RECEIVED
Wednesday, March 20, 2019AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Friday, January 4, 2019ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, January 4, 2019TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, October 2, 2018NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Thursday, August 16, 2018OPPOSITION TERMINATED NO. 999999
Thursday, August 16, 2018OPPOSITION DISMISSED NO. 999999
Wednesday, July 25, 2018CHANGES/CORRECTIONS AFTER PUB APPROVAL ENTERED
Wednesday, July 25, 2018ASSIGNED TO PETITION STAFF
Monday, July 23, 2018OPPOSITION INSTITUTED NO. 999999
Saturday, July 21, 2018TEAS POST PUBLICATION AMENDMENT RECEIVED
Saturday, July 21, 2018APPLICANT SUPPLIED CHANGES/CORRECTIONS AFTER PUB APPROVAL NOT ENT
Thursday, July 19, 2018ASSIGNED TO PETITION STAFF
Thursday, July 5, 2018TEAS POST PUBLICATION AMENDMENT RECEIVED
Sunday, February 4, 2018EXTENSION OF TIME TO OPPOSE RECEIVED
Tuesday, January 23, 2018OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, January 23, 2018PUBLISHED FOR OPPOSITION
Wednesday, January 3, 2018NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Monday, December 18, 2017APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, December 1, 2017ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, December 1, 2017TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, September 12, 2017WITHDRAWAL OF ATTORNEY GRANTED
Tuesday, September 12, 2017TEAS WITHDRAWAL OF ATTORNEY RECEIVED
Wednesday, August 16, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, August 16, 2017NON-FINAL ACTION E-MAILED
Wednesday, August 16, 2017NON-FINAL ACTION WRITTEN
Friday, July 21, 2017TEAS/EMAIL CORRESPONDENCE ENTERED
Friday, July 21, 2017CORRESPONDENCE RECEIVED IN LAW OFFICE
Monday, July 17, 2017ASSIGNED TO LIE
Thursday, June 8, 2017TEAS RESPONSE TO OFFICE ACTION RECEIVED
Tuesday, May 16, 2017NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, May 16, 2017NON-FINAL ACTION E-MAILED
Tuesday, May 16, 2017NON-FINAL ACTION WRITTEN
Tuesday, May 9, 2017ASSIGNED TO EXAMINER
Friday, February 17, 2017NOTICE OF PSEUDO MARK E-MAILED
Thursday, February 16, 2017NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Thursday, February 16, 2017NEW APPLICATION ENTERED IN TRAM