EXPERIENCE AS A SERVICE Trademark

Trademark Overview

On Friday, January 10, 2020, a trademark application was filed for EXPERIENCE AS A SERVICE with the United States Patent and Trademark Office. The USPTO has given the EXPERIENCE AS A SERVICE trademark a serial number of 88754496. The federal status of this trademark filing is REGISTERED as of Tuesday, May 25, 2021. This trademark is owned by Genesys Telecommunications Laboratories, Inc.. The EXPERIENCE AS A SERVICE trademark is filed in the Advertising, Business and Retail Services, Communication Services, and Computer & Software Services & Scientific Services categories with the following description:

Telecommunications access services; providing end-to-end, personalized, artificial intelligence and cloud-delivered telecommunications access connections with contact centers to enhance management of the contact center and customer loyalty

Advertising; business services, namely, providing business management of facilitating consumer interactions with contact centers using artificial intelligence

Designing and managing for others end-to-end, personalized, artificial intelligence and cloud-delivered temporary non-downloadable online software to connect with contact centers to enhance management of the contact center and customer loyalty
experience as a service

General Information

Serial Number88754496
Word MarkEXPERIENCE AS A SERVICE
Filing DateFriday, January 10, 2020
Status700 - REGISTERED
Status DateTuesday, May 25, 2021
Registration Number6365452
Registration DateTuesday, May 25, 2021
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, July 21, 2020

Trademark Statements

Goods and ServicesTelecommunications access services; providing end-to-end, personalized, artificial intelligence and cloud-delivered telecommunications access connections with contact centers to enhance management of the contact center and customer loyalty
Goods and ServicesAdvertising; business services, namely, providing business management of facilitating consumer interactions with contact centers using artificial intelligence
Goods and ServicesDesigning and managing for others end-to-end, personalized, artificial intelligence and cloud-delivered temporary non-downloadable online software to connect with contact centers to enhance management of the contact center and customer loyalty

Classification Information

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateWednesday, January 15, 2020
Primary Code035
First Use Anywhere DateFriday, May 1, 2020
First Use In Commerce DateFriday, May 1, 2020
International Class038 - Services allowing people to communicate with another by a sensory means.
US Class Codes100, 101, 104
Class Status Code6 - Active
Class Status DateWednesday, January 15, 2020
Primary Code038
First Use Anywhere DateFriday, May 1, 2020
First Use In Commerce DateFriday, May 1, 2020
International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateTuesday, March 31, 2020
Primary Code042
First Use Anywhere DateFriday, May 1, 2020
First Use In Commerce DateFriday, May 1, 2020

Trademark Owner History

Party NameGENESYS CLOUD SERVICES, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressMENLO PARK 94025
US
Party NameGenesys Telecommunications Laboratories, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014
Party NameGenesys Telecommunications Laboratories, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014
Party NameGenesys Telecommunications Laboratories, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014

Trademark Events

Event DateEvent Description
Wednesday, December 21, 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Tuesday, May 25, 2021REGISTERED-PRINCIPAL REGISTER
Thursday, April 22, 2021NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Wednesday, April 21, 2021ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Saturday, March 27, 2021NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Friday, March 26, 2021STATEMENT OF USE PROCESSING COMPLETE
Monday, March 15, 2021USE AMENDMENT FILED
Friday, March 26, 2021SOU EXTENSION 1 GRANTED
Monday, March 15, 2021SOU EXTENSION 1 FILED
Friday, March 26, 2021CASE ASSIGNED TO INTENT TO USE PARALEGAL
Monday, March 15, 2021TEAS EXTENSION RECEIVED
Monday, March 15, 2021TEAS STATEMENT OF USE RECEIVED
Friday, December 18, 2020ASSIGNED TO EXAMINER
Wednesday, November 18, 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, November 18, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, November 18, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Tuesday, September 15, 2020NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, July 21, 2020OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, July 21, 2020PUBLISHED FOR OPPOSITION
Wednesday, July 1, 2020NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Wednesday, June 17, 2020APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, June 17, 2020EXAMINER'S AMENDMENT ENTERED
Wednesday, June 17, 2020NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Wednesday, June 17, 2020EXAMINERS AMENDMENT E-MAILED
Wednesday, June 17, 2020EXAMINERS AMENDMENT -WRITTEN
Wednesday, June 3, 2020TEAS/EMAIL CORRESPONDENCE ENTERED
Wednesday, June 3, 2020CORRESPONDENCE RECEIVED IN LAW OFFICE
Wednesday, June 3, 2020TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, May 13, 2020ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, May 13, 2020NOTIFICATION OF NON-FINAL ACTION E-MAILED
Wednesday, May 13, 2020NON-FINAL ACTION E-MAILED
Wednesday, May 13, 2020NON-FINAL ACTION WRITTEN
Friday, May 8, 2020PREVIOUS ALLOWANCE COUNT WITHDRAWN
Tuesday, April 28, 2020WITHDRAWN FROM PUB - OG REVIEW QUERY
Tuesday, April 21, 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, April 21, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, April 21, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, April 9, 2020ASSIGNED TO LIE
Tuesday, March 31, 2020APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, March 31, 2020TEAS/EMAIL CORRESPONDENCE ENTERED
Monday, March 30, 2020CORRESPONDENCE RECEIVED IN LAW OFFICE
Monday, March 30, 2020TEAS RESPONSE TO OFFICE ACTION RECEIVED
Monday, March 30, 2020NOTIFICATION OF NON-FINAL ACTION E-MAILED
Monday, March 30, 2020NON-FINAL ACTION E-MAILED
Monday, March 30, 2020NON-FINAL ACTION WRITTEN
Sunday, March 29, 2020ASSIGNED TO EXAMINER
Wednesday, January 15, 2020NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Tuesday, January 14, 2020NEW APPLICATION ENTERED IN TRAM

Related Keywords

service experience contact management intelligence centers artificial enhance center business loyalty telecommunications