| Serial Number | 90167604 |
| Word Mark | EXP |
| Filing Date | Wednesday, September 9, 2020 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Monday, May 15, 2023 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 17, 2021 |
| Description of Mark | The mark consists of the wording "EXP" in a stylized font inside a shaded rectangular box. To the right of the wording is a stylized "+" in a connecting box that is not shaded. |
| Goods and Services | Technical support, namely, troubleshooting in the nature of repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods in the nature of appliances |
| Goods and Services | Debt collection agency services |
| Goods and Services | Operation of telephone call centers and online contact centers for others with multilingual capabilities and using in person agents, self-care bots and artificial intelligence technology; Providing business information in the field of social media; Providing marketing consulting in the field of social media; Outsource service provider in the field of accounting services, budgeting, bookkeeping, preparation and filing of forms; Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and product/service repair or replacement provided by telephone, internet, in the nature of chat, e-mail and SMS for others; Business process outsourcing services in the nature of business assistance in the field of product and service sales; Business process outsourcing services in the nature of business assistance in the field of supply and equipment purchasing and management; Business process outsourcing services in the nature of business assistance in the field of back office services; Business management consultancy and advisory services in relation to artificial intelligence-enabled hiring; Business management consultancy and advisory services in relation to customer experience management; Business management consultancy and advisory services in relation to customer intelligence and 6 sigma; Business management consultancy and advisory services in relation to the use and management of data |
| Goods and Services | Outsource service provider in the field of legal and regulatory compliance |
| Goods and Services | Software as a service (Saas) services featuring software for a general and customer specific repository of self-help and other technical and operational data and information; Software as a service (Saas) services featuring software for the development of employee training programs; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee training programs; Software as a service (SaaS) services featuring software to improve the effectiveness of employee training programs; Software as a service (SaaS) services featuring software for the development of employee training programs that make use of artificial intelligence; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee performance; Providing technology consulting in the field of social media; Advisory services in relation to technical consulting in the field of customer experience management through the use of in person agents, self-help bots and artificial intelligence |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, October 15, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, October 15, 2020 |
| Primary Code | 036 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, February 12, 2021 |
| Primary Code | 037 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, October 15, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 045 - Legal services; security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, May 26, 2021 |
| Primary Code | 045 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Sitel Operating Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Miami, FL 33131 |
| Party Name | Sitel Operating Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Miami, FL 33131 |
| Event Date | Event Description |
| Monday, May 15, 2023 | ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED |
| Monday, May 15, 2023 | ABANDONMENT - NO USE STATEMENT FILED |
| Wednesday, October 12, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, October 10, 2022 | SOU EXTENSION 2 GRANTED |
| Monday, October 10, 2022 | SOU EXTENSION 2 FILED |
| Monday, October 10, 2022 | TEAS EXTENSION RECEIVED |
| Wednesday, April 13, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, April 11, 2022 | SOU EXTENSION 1 GRANTED |
| Monday, April 11, 2022 | SOU EXTENSION 1 FILED |
| Monday, April 11, 2022 | TEAS EXTENSION RECEIVED |
| Tuesday, October 12, 2021 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, August 17, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 17, 2021 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 28, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, July 12, 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 26, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, May 25, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, May 25, 2021 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, April 7, 2021 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, April 7, 2021 | NON-FINAL ACTION E-MAILED |
| Wednesday, April 7, 2021 | NON-FINAL ACTION WRITTEN |
| Friday, February 12, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 11, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, February 11, 2021 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, February 10, 2021 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, February 10, 2021 | NON-FINAL ACTION E-MAILED |
| Wednesday, February 10, 2021 | NON-FINAL ACTION WRITTEN |
| Tuesday, January 19, 2021 | ASSIGNED TO EXAMINER |
| Friday, October 16, 2020 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Thursday, October 15, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, September 12, 2020 | NEW APPLICATION ENTERED |