EXCEEDING CUSTOMER EXPECTATIONS Trademark
Trademark Overview
On Thursday, November 1, 1990, a trademark application was filed for EXCEEDING CUSTOMER EXPECTATIONS with the United States Patent and Trademark Office. The USPTO has given the EXCEEDING CUSTOMER EXPECTATIONS trademark a serial number of 74111949. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Saturday, December 15, 2001. This trademark is owned by Melita International Corporation. The EXCEEDING CUSTOMER EXPECTATIONS trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:
electronic equipment; namely, computer terminals, data terminals, telephone switching apparatus, data routing apparatus, memory storage, retrieval, and management apparatus, telephone call initiation, receiving and interactive control apparatus, and voice recording and playback apparatus, and computer software, for initiating and receiving telephone calls, delivering messages, processing responses, sending, receiving, and processing data and visual images, and updating customer account records
General Information
| Serial Number | 74111949 |
| Word Mark | EXCEEDING CUSTOMER EXPECTATIONS |
| Filing Date | Thursday, November 1, 1990 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Saturday, December 15, 2001 |
| Registration Number | 1866214 |
| Registration Date | Tuesday, December 6, 1994 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, July 28, 1992 |
Trademark Statements
| Goods and Services | electronic equipment; namely, computer terminals, data terminals, telephone switching apparatus, data routing apparatus, memory storage, retrieval, and management apparatus, telephone call initiation, receiving and interactive control apparatus, and voice recording and playback apparatus, and computer software, for initiating and receiving telephone calls, delivering messages, processing responses, sending, receiving, and processing data and visual images, and updating customer account records |
Classification Information
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 026, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, December 15, 2001 |
| Primary Code | 009 |
| First Use Anywhere Date | Friday, October 15, 1993 |
| First Use In Commerce Date | Friday, October 15, 1993 |
Trademark Owner History
| Party Name | Melita International Corporation |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
| Party Name | Melita International Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
| Party Name | Melita International Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Norcross, GA 30071 |
Trademark Events
| Event Date | Event Description |
| Saturday, December 15, 2001 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, December 6, 1994 | REGISTERED-PRINCIPAL REGISTER |
| Thursday, July 14, 1994 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, June 30, 1994 | ASSIGNED TO EXAMINER |
| Tuesday, June 14, 1994 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, June 14, 1994 | EXTENSION 3 GRANTED |
| Thursday, April 14, 1994 | USE AMENDMENT FILED |
| Thursday, April 14, 1994 | EXTENSION 3 FILED |
| Wednesday, December 22, 1993 | EXTENSION 2 GRANTED |
| Wednesday, October 20, 1993 | EXTENSION 2 FILED |
| Wednesday, June 9, 1993 | EXTENSION 1 GRANTED |
| Thursday, April 15, 1993 | EXTENSION 1 FILED |
| Tuesday, October 20, 1992 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, July 28, 1992 | PUBLISHED FOR OPPOSITION |
| Friday, June 26, 1992 | NOTICE OF PUBLICATION |
| Tuesday, January 28, 1992 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, December 9, 1991 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, June 6, 1991 | NON-FINAL ACTION MAILED |
| Friday, March 29, 1991 | ASSIGNED TO EXAMINER |
