| Serial Number | 90844591 |
| Word Mark | ENGAGEWARE |
| Filing Date | Friday, July 23, 2021 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, July 2, 2024 |
| Registration Number | 7434363 |
| Registration Date | Tuesday, July 2, 2024 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, May 31, 2022 |
| Pseudo Mark | ENGAGE WARE |
| Goods and Services | Business consulting services in the fields of customer engagement, appointment scheduling, customer self-service assistance, employee knowledge management, and predictive analytics |
| Goods and Services | Software as a service (SaaS) services featuring software for managing employee training and compliance programs and to promote employee retention, productivity, performance, recognition and morale; Software as a service (SaaS) services, namely, hosting an enterprise knowledge management software for information sharing and to analyze performance activities and decision-making; Software as a service (SaaS) services featuring software for knowledge management; Software as a service (SaaS) services featuring software for workflow and business process management; Software as a service (SaaS) services featuring software for business policy management; Software as a service (SaaS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, sales, customer service, customer information, customer relationship management, and employee efficiency; Software as a service (SaaS) services featuring software for analyzing customer behavior and decision-making, for online appointment scheduling, and for recording, tracking, viewing, analyzing, and managing customer interactions through the Internet, social media, text messages, and other electronic or digital communications, and in retail settings relating to buying decisions; providing application hosting services, namely, providing software for use in analyzing customer behavior and decision-making, for online appointment scheduling, and for recording, tracking, viewing, analyzing, and managing customer interactions through the Internet, social media, text messages, and other electronic or digital communications, and in retail settings, relating to buying decisions; Online non-downloadable software for analyzing data concerning customer behavior and decision-making, for online appointment scheduling, and for recording, tracking, viewing, analyzing, and managing electronic customer communications concerning appointments and customer communications through social media and text messaging; Design and development of computer software; Providing application hosting services, namely, providing access to software applications that provide for online appointment scheduling services; Providing temporary use of on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships and employee knowledge in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, September 23, 2021 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, July 28, 2021 |
| First Use In Commerce Date | Wednesday, July 28, 2021 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, September 23, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, July 28, 2021 |
| First Use In Commerce Date | Wednesday, July 28, 2021 |
| Party Name | TimeTrade Systems, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Tewksbury, MA 01876 |
| Party Name | TimeTrade Systems, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Tewksbury, MA 01876 |
| Party Name | TimeTrade Systems, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Tewksbury, MA 01876 |
| Event Date | Event Description |
| Tuesday, July 27, 2021 | NEW APPLICATION ENTERED |
| Tuesday, October 26, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, September 23, 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, October 26, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, October 26, 2021 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Tuesday, October 26, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, April 20, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 19, 2022 | ASSIGNED TO EXAMINER |
| Tuesday, April 19, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, April 19, 2022 | NON-FINAL ACTION E-MAILED |
| Tuesday, April 19, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, April 20, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, April 20, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, April 28, 2022 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 11, 2022 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 31, 2022 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 31, 2022 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Thursday, July 28, 2022 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, October 17, 2022 | NEW NOA TO ISSUE |
| Tuesday, July 26, 2022 | NOTICE OF ALLOWANCE CANCELLED |
| Tuesday, November 29, 2022 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Friday, June 9, 2023 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, May 18, 2023 | TEAS STATEMENT OF USE RECEIVED |
| Thursday, May 18, 2023 | USE AMENDMENT FILED |
| Monday, June 12, 2023 | STATEMENT OF USE PROCESSING COMPLETE |
| Friday, October 6, 2023 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Friday, October 6, 2023 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Thursday, May 9, 2024 | ASSIGNED TO LIE |
| Friday, May 10, 2024 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Friday, May 10, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, July 6, 2023 | SU - NON-FINAL ACTION - WRITTEN |
| Thursday, July 6, 2023 | NON-FINAL ACTION E-MAILED |
| Thursday, July 6, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, December 18, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, May 10, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, May 28, 2024 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, May 28, 2024 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, July 2, 2024 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 2, 2024 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |