| Serial Number | 75706364 |
| Word Mark | ELOYALTY |
| Filing Date | Friday, May 14, 1999 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, May 3, 2024 |
| Registration Number | 2775955 |
| Registration Date | Tuesday, October 21, 2003 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, October 29, 2002 |
| Goods and Services | COMPUTER SOFTWARE FOR ENTERPRISE CUSTOMER MANAGEMENT |
| Goods and Services | FINANCIAL ANALYSIS AND CONSULTING SERVICES, NAMELY, EVALUATION OF FINANCIAL VALUE OF CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES |
| Goods and Services | BUSINESS CONSULTING AND INFORMATION TECHNOLOGY SERVICES, NAMELY, CUSTOMER MANAGEMENT CONSULTING, EVALUATION OF CUSTOMER INTERACTIONS, RESEARCH AND ANALYSIS OF CUSTOMER INFORMATION, AID IN THE PREPARATION OF OPERATIONAL BUSINESS GUIDELINES FOR INTERACTION WITH CUSTOMERS; AND BUSINESS PERFORMANCE MONITORING |
| Goods and Services | TECHNICAL CONSULTATION IN THE FIELD OF CUSTOMER COMMUNICATION NETWORKS, NAMELY, ANALYSIS OF CUSTOMER COMMUNICATION NETWORKS, COMPUTER HARDWARE AND SOFTWARE CONSULTATION, COMPUTER SYSTEM DESIGN AND SOFTWARE PROGRAMMING FOR OTHERS, DATABASE DEVELOPMENT SERVICES, INTEGRATION OF COMPUTER SYSTEM WITH OTHER COMMUNICATIONS TECHNOLOGY SUCH AS TELEPHONE CALL CENTERS AND FACSIMILE MACHINES, AND NETWORK MONITORING, MAINTENANCE, AND UPGRADING SERVICES |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 3, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 3, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 3, 2024 |
| Primary Code | 036 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, May 3, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| Party Name | TTEC DIGITAL, LLC |
| Party Type | 32 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | ENGLEWOOD, CO 80112 |
| Party Name | ELOYALTY, LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | ENGLEWOOD, CO 80112 |
| Party Name | ELOYALTY CORPORATION |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | LAKE FOREST, IL 60045 |
| Party Name | ELOYALTY CORPORATION |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | LAKE FOREST, IL 60045 |
| Party Name | ELOYALTY CORPORATION |
| Party Type | 11 - New Owner Before Publication |
| Legal Entity Type | 03 - Corporation |
| Address | LAKE FOREST, IL 60045 |
| Party Name | Technology Solutions Company |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Chicago, IL 60601 |
| Event Date | Event Description |
| Tuesday, November 9, 1999 | NON-FINAL ACTION MAILED |
| Friday, October 8, 1999 | ASSIGNED TO EXAMINER |
| Thursday, October 14, 1999 | ASSIGNED TO EXAMINER |
| Friday, October 22, 1999 | ASSIGNED TO EXAMINER |
| Monday, June 30, 2003 | USE AMENDMENT FILED |
| Tuesday, May 9, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, January 24, 2001 | LETTER OF SUSPENSION MAILED |
| Tuesday, June 4, 2002 | NON-FINAL ACTION MAILED |
| Friday, June 14, 2002 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, July 9, 2002 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, October 9, 2002 | NOTICE OF PUBLICATION |
| Tuesday, October 29, 2002 | PUBLISHED FOR OPPOSITION |
| Tuesday, January 21, 2003 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, June 30, 2003 | PAPER RECEIVED |
| Wednesday, August 6, 2003 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, October 21, 2003 | REGISTERED-PRINCIPAL REGISTER |
| Monday, November 2, 2009 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, August 18, 2003 | CASE FILE IN TICRS |
| Tuesday, August 19, 2003 | ASSIGNED TO EXAMINER |
| Wednesday, August 27, 2003 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, February 5, 2008 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, February 5, 2008 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, October 21, 2009 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, November 2, 2009 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, May 15, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, October 21, 2011 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, October 21, 2011 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, March 21, 2012 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Friday, May 3, 2013 | TEAS SECTION 8 & 9 RECEIVED |
| Friday, May 31, 2013 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Friday, May 31, 2013 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Friday, May 31, 2013 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Friday, May 31, 2013 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
| Monday, May 15, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, October 8, 2020 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Thursday, October 8, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, October 8, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, October 8, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, October 8, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, October 8, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, August 15, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, August 15, 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, August 15, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, August 15, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, August 15, 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Friday, October 21, 2022 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Wednesday, July 19, 2023 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Friday, May 3, 2024 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |