| Serial Number | 75705788 |
| Word Mark | ELOYALTY |
| Filing Date | Thursday, May 13, 1999 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, March 21, 2025 |
| Registration Number | 2881937 |
| Registration Date | Tuesday, September 7, 2004 |
| Mark Drawing | 1 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, July 30, 2002 |
| Goods and Services | COMPUTER SOFTWARE FOR ENTERPRISE CUSTOMER MANAGEMENT |
| Goods and Services | FINANCIAL ANALYSIS AND CONSULTING SERVICES, NAMELY, EVALUATION OF FINANCIAL VALUE OF CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES |
| Goods and Services | BUSINESS CONSULTING AND INFORMATION TECHNOLOGY SERVICES, NAMELY, CUSTOMER MANAGEMENT CONSULTING, EVALUATION OF CUSTOMER INTERACTIONS, RESEARCH AND ANALYSIS OF CUSTOMER INFORMATION, AID IN THE PREPARATION OF OPERATIONAL BUSINESS GUIDELINES FOR INTERACTION WITH CUSTOMERS; AND BUSINESS PERFORMANCE MONITORING |
| Goods and Services | TECHNICAL CONSULTATION IN THE FIELD OF CUSTOMER COMMUNICATION NETWORKS, NAMELY, ANALYSIS OF CUSTOMER COMMUNICATION NETWORKS, COMPUTER HARDWARE AND SOFTWARE CONSULTATION, COMPUTER SYSTEM DESIGN AND SOFTWARE PROGRAMMING FOR OTHERS, DATABASE DEVELOPMENT SERVICES, INTEGRATION OF COMPUTER SYSTEM WITH OTHER COMMUNICATIONS TECHNOLOGY SUCH AS TELEPHONE CALL CENTERS AND FACSIMILE MACHINES, AND NETWORK MONITORING, MAINTENANCE, AND UPGRADING SERVICES |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, March 21, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, March 21, 2025 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 036 - Insurance; financial affairs; monetary affairs; real estate affairs. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, March 21, 2025 |
| Primary Code | 036 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, March 21, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, May 15, 2000 |
| First Use In Commerce Date | Monday, May 15, 2000 |
| Party Name | TTEC DIGITAL, LLC |
| Party Type | 32 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | ENGLEWOOD, CO 80112 |
| Party Name | ELOYALTY, LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | ENGLEWOOD, CO 80112 |
| Party Name | Eloyalty Corporation |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Lake Forest, IL 60045 |
| Party Name | Eloyalty Corporation |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Lake Forest, IL 60045 |
| Party Name | Technology Solutions Company |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Chicago, IL 60601 |
| Party Name | Technology Solutions Company |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Chicago, IL 60601 |
| Event Date | Event Description |
| Thursday, October 7, 1999 | ASSIGNED TO EXAMINER |
| Monday, October 18, 1999 | ASSIGNED TO EXAMINER |
| Tuesday, November 9, 1999 | NON-FINAL ACTION MAILED |
| Tuesday, May 9, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, June 14, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, May 3, 2001 | LETTER OF SUSPENSION MAILED |
| Wednesday, March 27, 2002 | ASSIGNED TO EXAMINER |
| Wednesday, May 29, 2002 | ASSIGNED TO EXAMINER |
| Wednesday, May 29, 2002 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 10, 2002 | NOTICE OF PUBLICATION |
| Tuesday, July 30, 2002 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 22, 2002 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, March 31, 2003 | PAPER RECEIVED |
| Tuesday, April 22, 2003 | SOU EXTENSION 1 FILED |
| Friday, August 29, 2003 | ABANDONMENT - DEFECTIVE USE STATEMENT |
| Sunday, September 21, 2003 | SOU EXTENSION 1 GRANTED |
| Monday, September 22, 2003 | PAPER RECEIVED |
| Monday, September 22, 2003 | PETITION TO REVIVE-RECEIVED |
| Monday, September 22, 2003 | USE AMENDMENT FILED |
| Thursday, February 12, 2004 | INCOMPLETE PETITION NOTICE MAILED |
| Monday, March 8, 2004 | PAPER RECEIVED |
| Monday, March 8, 2004 | COMMUNICATION RECEIVED FROM PETITIONER |
| Tuesday, June 1, 2004 | PETITION TO REVIVE-GRANTED |
| Monday, June 7, 2004 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, June 8, 2004 | ASSIGNED TO EXAMINER |
| Monday, June 14, 2004 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, September 7, 2004 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, February 5, 2008 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, February 5, 2008 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, November 3, 2009 | TEAS SECTION 8 & 15 RECEIVED |
| Saturday, November 14, 2009 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, November 16, 2009 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, January 11, 2010 | CASE FILE IN TICRS |
| Friday, October 21, 2011 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, October 21, 2011 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, March 21, 2012 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, May 15, 2014 | TEAS SECTION 8 & 9 RECEIVED |
| Thursday, May 15, 2014 | REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED |
| Thursday, June 5, 2014 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Thursday, June 5, 2014 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Thursday, June 5, 2014 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Thursday, June 5, 2014 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
| Monday, May 15, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, May 15, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, October 8, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, October 8, 2020 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Thursday, October 8, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, October 8, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, October 8, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, October 8, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, August 15, 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, August 15, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, August 15, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, August 15, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, August 15, 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, July 19, 2023 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, September 7, 2023 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, March 21, 2025 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |