| Goods and Services | Organizing and conducting training workshops, colloquiums, conferences, congresses, seminars and symposiums concerning information and communication technologies and artificial intelligence; providing online electronic publications, non-downloadable, in the nature of articles, newsletters, and reports in relation to information and communication technologies and artificial intelligence; electronic publication of books and periodicals online relating to information and communication technologies and artificial intelligence; publishing of texts, other than advertising texts, relating to information and communication technologies and artificial intelligence; publishing books, booklets and brochures relating to information and communication technologies and artificial intelligence |
| Goods and Services | Design, development, installation, maintenance, and updating of software; rental of software for use in automating customer communications via artificial intelligence-powered chat and call agents; design, development, installation, maintenance, rental and updating of software for call center management; design, development, installation, maintenance, rental and updating of software for managing customer and user response services; design, development, installation, maintenance, rental and updating of software for providing and monitoring technical and computer advice; advisory and information services relating to computer software, namely, computer software consulting; advisory services relating to the use of computer software; management of computer projects in the field of artificial intelligence software development and customer communication automation; advice in the field of cloud computing networks and applications; cloud computing services featuring software for use in automating customer and business communications via artificial intelligence-powered chat agents, call agents, and virtual agents; computer software advisory services; technological advisory services related to artificial intelligence, natural language processing, conversational software platforms, and automated call and chat communication systems; Software as a Service (SAAS) services featuring software for automating internal and external business communications via artificial intelligence-powered chat agents and call agents, and for managing customer interactions, appointment scheduling, and call routing; software as a service (SAAS) services featuring software for managing reporting processes; computer system design; design of telecommunication and data transmission systems and networks; technology advice services related to engineering works; technical project study, namely, feasibility analysis and technical specification services in the field of artificial intelligence software and automated communication platforms; creation and maintenance of web sites for others; hosting of computer websites; converting computer data and programs, other than physical conversion; conversion of data or documents from a physical media to an electronic media; electronic data storage; duplication of computer programs; computer programming; research and development of software for third parties; scientific and technological services, namely, research and design services relating to computer search, computer software search and computer application search; industrial analysis and research services in the field of computing and computer software, including computer implementation analysis; design and development of computers and software; developing customized software applications; developing task automation software; data mining; data migration services; technical computer data analysis services in the field of customer communication analytics, call performance metrics, and artificial intelligence model evaluation; maintenance of data processing software; developing software for processing, storing and transmitting data; designing and developing software for data capture, processing, display and storage; designing and developing operating software for accessing and using cloud computing; rental of operating software for accessing and using cloud computing; electronic storage of files and or documents; technical support services, namely, technical server administration; server hosting; rental of database servers to third parties; computer programming services for electronic data security; computer security services in the form of provision of digital certificates; encryption, decryption and authentication of information, messages and data in the field of business communications and customer data using blockchain technology; technical advice on the operation of telecommunication and data transmission systems and networks; development of computer platforms; hosting of computer platforms on the Internet; Platform as a Service (PAAS) featuring computer software platforms for developing, deploying, and managing artificial intelligence-powered chat agents, call agents, and automated customer communication applications; software programming for Internet platforms; security, protection and restoration of information technology, namely, computer security services in the nature of restricting unauthorized access to computer networks, computer security threat analysis for protecting data, and computer data recovery services; providing artificial intelligence computer programs on data networks, namely, providing online non-downloadable software using artificial intelligence for automating customer service interactions, routing and scheduling telephone calls, processing natural language queries, and managing chat-based customer communications; artificial intelligence platforms in the nature of software as a service (SAAS) services featuring software using artificial intelligence (AI) for machine learning, natural language processing, speech recognition, and automated call and chat agent management; artificial intelligence technological services provided on an outsourcing basis, namely, design, development, integration, and maintenance in the field of conversational AI systems, call center automation software, and customer communication platforms; advisory services with respect to the design, development and integration of computer software incorporating artificial intelligence technology; software as a service (SaaS) services featuring software artificial intelligence for data analysis |
