| Serial Number | 79347701 |
| Word Mark | ELEVATEAI |
| Filing Date | Monday, May 16, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, April 18, 2023 |
| Registration Number | 7028364 |
| Registration Date | Tuesday, April 18, 2023 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, January 31, 2023 |
| Goods and Services | recorded computer software, downloadable computer software and downloadable computer applications software for data management, analysis, interpretation, identification, and reporting for use in the fields of employee and customer experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; downloadable computer software, namely, application program interfaces for integrated voice infrastructure and turnkey telephony equipment; downloadable computer software for data gathering, processing and analyzing of employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, schedule, policy, program adherence, schedule, project preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; downloadable computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact and engagement center operation; downloadable computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; downloadable computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications |
| Pseudo Mark | ELEVATE AI; ELEVATE ARTIFICIAL INTELLIGENCE |
| Goods and Services | Cloud-based data protection services, namely, enforcing, restricting and controlling access privileges of users of computing resources for cloud, mobile or network resources based on assigned credentials; providing temporary use of online non-downloadable computer software and non-downloadable computer applications for data management, analysis, interpretation, identification, and reporting for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call, video recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, August 19, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, August 19, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Nice Ltd. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Party Name | Nice Ltd. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Party Name | Nice Ltd. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 84 - NOT AVAILABLE |
| Address | IL |
| Event Date | Event Description |
| Thursday, August 18, 2022 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Friday, August 19, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, August 23, 2022 | APPLICATION FILING RECEIPT MAILED |
| Monday, September 5, 2022 | ASSIGNED TO EXAMINER |
| Friday, September 9, 2022 | NON-FINAL ACTION WRITTEN |
| Saturday, September 10, 2022 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Friday, November 18, 2022 | REFUSAL PROCESSED BY MPU |
| Friday, November 18, 2022 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Tuesday, December 13, 2022 | REFUSAL PROCESSED BY IB |
| Monday, December 26, 2022 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, December 26, 2022 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, December 27, 2022 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 28, 2022 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, January 11, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Wednesday, January 11, 2023 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, January 11, 2023 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Monday, January 16, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, January 16, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, January 16, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, January 31, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, January 31, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Thursday, February 2, 2023 | NOTIFICATION PROCESSED BY IB |
| Tuesday, April 18, 2023 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 18, 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
| Tuesday, July 18, 2023 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Wednesday, August 2, 2023 | FINAL DISPOSITION PROCESSED |
| Wednesday, August 2, 2023 | FINAL DISPOSITION NOTICE SENT TO IB |
| Monday, August 21, 2023 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Wednesday, April 22, 2026 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, April 22, 2026 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, April 22, 2026 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, April 22, 2026 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, April 22, 2026 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |