| Serial Number | 98279969 |
| Word Mark | EGAIN INSTANT ANSWERS |
| Filing Date | Tuesday, November 21, 2023 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Friday, November 1, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Providing business consulting services in the fields of communicating with customers, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support |
| NOT AVAILABLE | "INSTANT ANSWERS" |
| Goods and Services | Providing temporary use of online non-downloadable computer software for communicating with customers, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, January 4, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, July 9, 2024 |
| First Use In Commerce Date | Tuesday, July 9, 2024 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, January 4, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, July 9, 2024 |
| First Use In Commerce Date | Tuesday, July 9, 2024 |
| Party Name | eGain Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Sunnyvale, CA 94089 |
| Event Date | Event Description |
| Friday, November 24, 2023 | NEW APPLICATION ENTERED |
| Monday, June 24, 2024 | ASSIGNED TO EXAMINER |
| Thursday, January 4, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, July 9, 2024 | NON-FINAL ACTION E-MAILED |
| Tuesday, July 9, 2024 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 18, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, September 18, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, September 18, 2024 | TEAS AMENDMENT OF USE RECEIVED |
| Wednesday, September 18, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, September 18, 2024 | AMENDMENT TO USE PROCESSING COMPLETE |
| Wednesday, September 18, 2024 | USE AMENDMENT FILED |
| Friday, November 1, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, November 1, 2024 | NON-FINAL ACTION E-MAILED |
| Friday, November 1, 2024 | NON-FINAL ACTION WRITTEN |
| Tuesday, July 9, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |