E=CRM2 Trademark

Trademark Overview


On Thursday, September 5, 2002, a trademark application was filed for E=CRM2 with the United States Patent and Trademark Office. The USPTO has given the E=CRM2 trademark a serial number of 76447425. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, December 23, 2011. This trademark is owned by National Electronics Warranty Corporation. The E=CRM2 trademark is filed in the Advertising, Business and Retail Services and Insurance & Financial Services categories with the following description:

administering the customer service programs of others in the retail, financial and original equipment manufacturing fields; providing outsourcing services to electronics manufacturers and retailers, financial institutions and utilities, namely, staffing call center personnel to respond to customer service inquiries about the respective products purchased; processing warranty registration documents for others; business marketing consulting services in the field of customer retention and brand loyalty in connection with home appliances and heating and cooling systems; business management and consultation to retailers, namely, processing merchandise repair requests of others, tracking merchandise repair tickets of others on-line, and invoicing out-of-warranty repairs; and customer services, namely, providing help to others in the use of consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equi...

offering and administering warranties, extended warranties, and replacement plans with respect to consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equipment, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden products, computer hardware and software, furniture, musical instruments, residential and automobile security systems, power tools, jewelry, watches, DVDs, CDs, and automobile audio products; and providing reimbursement to customers for post-purchase price reductions
e=crm2

General Information


Serial Number76447425
Word MarkE=CRM2
Filing DateThursday, September 5, 2002
Status710 - CANCELLED - SECTION 8
Status DateFriday, December 23, 2011
Registration Number2952409
Registration DateTuesday, May 17, 2005
Mark Drawing3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s)
Published for Opposition DateTuesday, May 27, 2003

Trademark Statements


Goods and Servicesadministering the customer service programs of others in the retail, financial and original equipment manufacturing fields; providing outsourcing services to electronics manufacturers and retailers, financial institutions and utilities, namely, staffing call center personnel to respond to customer service inquiries about the respective products purchased; processing warranty registration documents for others; business marketing consulting services in the field of customer retention and brand loyalty in connection with home appliances and heating and cooling systems; business management and consultation to retailers, namely, processing merchandise repair requests of others, tracking merchandise repair tickets of others on-line, and invoicing out-of-warranty repairs; and customer services, namely, providing help to others in the use of consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equipment, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden products, computer hardware and software, furniture, musical instruments, residential and automobile security systems, power tools, jewelry, watches, DVDs, CDs, and automobile audio products
Goods and Servicesoffering and administering warranties, extended warranties, and replacement plans with respect to consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equipment, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden products, computer hardware and software, furniture, musical instruments, residential and automobile security systems, power tools, jewelry, watches, DVDs, CDs, and automobile audio products; and providing reimbursement to customers for post-purchase price reductions
Pseudo MarkE CRM2

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, December 23, 2011
Primary Code035
First Use Anywhere DateWednesday, January 9, 2002
First Use In Commerce DateWednesday, January 9, 2002

International Class036 - Insurance; financial affairs; monetary affairs; real estate affairs.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, December 23, 2011
Primary Code036
First Use Anywhere DateWednesday, January 9, 2002
First Use In Commerce DateWednesday, January 9, 2002

Trademark Owner History


Party NameNATIONAL ELECTRONICS WARRANTY, LLC
Party Type31 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressSTERLING, VA 20166

Party NameNational Electronics Warranty Corporation
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressSterling, VA 20166

Party NameNational Electronics Warranty Corporation
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressSterling, VA 20166

Party NameNational Electronics Warranty Corporation
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressSterling, VA 20166

Trademark Events


Event DateEvent Description
Wednesday, April 4, 2012ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, December 23, 2011CANCELLED SEC. 8 (6-YR)
Friday, September 24, 2010TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, December 7, 2009REVIEW OF CORRESPONDENCE COMPLETE
Wednesday, April 29, 2009TEAS CHANGE OF CORRESPONDENCE RECEIVED
Thursday, April 23, 2009ASSIGNED TO PARALEGAL
Friday, April 17, 2009FAX RECEIVED
Wednesday, January 28, 2009ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 22, 2007ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 30, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 30, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 30, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, August 16, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, April 12, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, April 12, 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, May 17, 2005REGISTERED-PRINCIPAL REGISTER
Friday, February 18, 2005LAW OFFICE REGISTRATION REVIEW COMPLETED
Friday, February 18, 2005ASSIGNED TO LIE
Monday, January 31, 2005ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Monday, January 31, 2005EXAMINERS AMENDMENT E-MAILED
Monday, January 31, 2005SU-EXAMINER'S AMENDMENT WRITTEN
Monday, January 24, 2005NON-FINAL ACTION MAILED
Thursday, September 23, 2004PAPER RECEIVED
Tuesday, July 27, 2004ASSIGNED TO EXAMINER
Monday, July 26, 2004STATEMENT OF USE PROCESSING COMPLETE
Thursday, July 1, 2004USE AMENDMENT FILED
Wednesday, July 14, 2004CASE FILE IN TICRS
Thursday, July 1, 2004TEAS STATEMENT OF USE RECEIVED
Monday, March 1, 2004EXTENSION 1 GRANTED
Thursday, February 19, 2004EXTENSION 1 FILED
Thursday, February 19, 2004TEAS EXTENSION RECEIVED
Tuesday, August 19, 2003NOA MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, May 27, 2003PUBLISHED FOR OPPOSITION
Wednesday, May 7, 2003NOTICE OF PUBLICATION
Monday, March 31, 2003APPROVED FOR PUB - PRINCIPAL REGISTER
Monday, March 17, 2003CORRESPONDENCE RECEIVED IN LAW OFFICE
Friday, March 7, 2003NON-FINAL ACTION MAILED
Wednesday, February 5, 2003CORRESPONDENCE RECEIVED IN LAW OFFICE
Wednesday, February 5, 2003TEAS RESPONSE TO OFFICE ACTION RECEIVED
Wednesday, January 29, 2003NON-FINAL ACTION MAILED
Thursday, January 23, 2003ASSIGNED TO EXAMINER