| Serial Number | 79135472 |
| Word Mark | E-PERFORMANCE TELEPERFORMANCE DIGITAL SOLUTIONS |
| Filing Date | Tuesday, April 23, 2013 |
| Status | 404 - IR CANCELLED - US REGISTRATION CANCELLED |
| Status Date | Saturday, April 22, 2023 |
| Registration Number | 4578071 |
| Registration Date | Tuesday, August 5, 2014 |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, May 20, 2014 |
| Description of Mark | The mark consists of the term "E-PERFORMANCE" in blue placed above the phrase "TELEPERFORMANCE DIGITAL SOLUTIONS" in blue and next to a swirling blue and gray design. |
| Goods and Services | Telecommunications and communication services, namely, press and news agencies for electronic transmission; transmission of information by radio, telephone, telegraph and computer communication, via all means of data communication, interactive video and especially terminals, computer peripherals or electronic and/or digital equipment, especially videophone, visual telephone and videoconferencing; transmission of information, namely, sending, transmitting dispatches and messages; Providing telecommunications connectivity services for transfer of audiovisual and multimedia programs featuring automated editing of texts and still or animated images and musical or non-musical sounds for interactive or other use; telegram transmission services; transmission of information via teletypewriter, transmission of information via computer communication networks; information transmission services via all means of communication and telecommunication designed for public information; computer communication services for the retrieval of information from databases, namely, provide access to databases; communication services via computer networks; communication services, namely, broadcasting audiovisual, video and multimedia content; transmission of information in databases; rental of computer, telecomputing and computer communication apparatus and instruments for transmitting messages and all used as telecommunications equipment; electronic mail services; telephone call transfer or telecommunication services, namely, telephone communications services; radio telephony; broadcasting of multimedia programs that feature computer editing of texts, still or animated images, and musical or other sounds, for interactive or other use; communication by computer terminals; message consultation services by means of data transmission on specific and/or mobile terminals and networks, namely, transmission of data via computer terminals and networks; rental of access time to telecommunications facilities, namely, a database server center; supervision of telecommunications networks and multimedia networks, namely, providing access to telecommunications networks; telecommunications consultancy related to the design and management of computer tools, Internet sites and social networks as they pertain to accessing and using telecommunications networks; rental of computer access time of telecommunications facilities |
| Indication of Colors claimed | The color(s) blue and gray is/are claimed as a feature of the mark. |
| Goods and Services | Advertising; business management; business administration; office functions; distribution of advertising material, namely, tracts, prospectuses and samples; rental of advertising material; dissemination of advertisements; direct mail advertising; rental of advertising material, namely, targeted address files at points of sale; updating of advertising material; Dissemination of advertisements, namely, posting of advertising and commercial information on blogs, social media and community networks; commercial and industrial company business operational assistance; assistance with customer satisfaction analysis for industrial and commercial enterprises; commercial information and advice services for consumers; business consultancy, information or inquiries; providing advice on customer satisfaction analysis; providing assistance and advice on business organization and management; electronic business information services; business information via global computer networks and the Internet or private access networks and intranets; market research and studies; market research, namely, geomarketing targeting studies and consulting; database management, namely, address file processing featuring the restructuring, removal of duplicates, enhancement, and geocoding of data; collection and systematization of information into computer databases; organization and supervision of addressed and non-addressed direct mail and telemarketing operations; business consulting, namely, negotiation and conclusion of commercial transactions for others; telemarketing services; operation of telephone call center services for others; statistical analysis for business purposes, namely, enterprise performing statistical work, work with office machinery, data input; conducting business surveys and polls; document reproduction; direct marketing and indirect marketing services in the nature of providing promotional services via televised promotions with offer of sale and computer communication promotion with offers of sale; public relations; arranging newspaper subscriptions for others; arranging of telecommunication service subscriptions for others; database management, namely, operating an administrative data bank; Promotional services, namely, business promotion; opinion polling; statistical data analysis, research and studies of business information; administration of telecommunications networks and multimedia networks; business analysis of messages posted on Internet sites and social networks to improve customer satisfaction; database management services, namely, operation of administrative data banks |
| Disclaimer with Predetermined Text | "DIGITAL SOLUTIONS" |
| Goods and Services | Scientific and technological services, namely, research and design relating thereto in the field of telecommunications equipment; industrial analysis and research services, namely, evaluations, estimates and research in scientific and technological fields provided by engineers, namely, research and development of new computer products in the nature of computer software and hardware; design and development of computers and software; computer programming services; professional consultancy unrelated to business dealings, namely, professional consulting on computers in the field of computer software; IT professional consulting for improving customer relations through the management of Internet tools; technical support in the field of computing, namely, troubleshooting computer software problems; expertise in the field of telecommunications and information technology, namely, consulting in the field of telecommunications technology; technical consulting and advice in the field of information technology for improving customer relations; software troubleshooting, namely, computer breakdown research and diagnostic services; computing information, namely, providing information about software development; development, design, and updating of computer programs and software for improving customer relations; technical computer support provided by telephone, networks and any means of transmission, namely, troubleshooting computer software problems; hosting of web sites; computer rental; technical research in the field of software engineering; software maintenance services; services of graphic designers, namely, creation and design of virtual and interactive images; computer programming for electronic apparatus and instruments, computers, remote data processing and data communication systems, and multimedia equipment; multimedia equipment computer programming; development of computer systems in the field of market studies, direct marketing consulting and geotargeted marketing, geocoding of addresses and e-commerce; IT consultancy relating to service quality measurement and control and customer satisfaction; design and development of computer tools and software for customer satisfaction; design and development of data banks; design and development of websites on global computer networks; rental of software; rental of computer systems for operating multimedia products; computer system analysis; IT consulting in field of social media analysis services to assess and improve customer satisfaction |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, February 26, 2021 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, February 26, 2021 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | F - NOT AVAILABLE |
| Class Status Date | Friday, February 26, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | TELEPERFORMANCE SE |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | FR |
| Party Name | TELEPERFORMANCE |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | FR |
| Party Name | TELEPERFORMANCE |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | FR |
| Event Date | Event Description |
| Sunday, February 18, 2024 | TOTAL INVALIDATION PROCESSED BY THE IB |
| Friday, January 19, 2024 | GENERIC MADRID TRANSACTION SENT TO IB |
| Friday, January 19, 2024 | GENERIC MADRID TRANSACTION CREATED |
| Monday, November 20, 2023 | NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED |
| Monday, November 20, 2023 | DEATH OF INTERNATIONAL REGISTRATION |
| Tuesday, October 26, 2021 | TOTAL INVALIDATION OF REG EXT PROTECTION CREATED |
| Friday, February 26, 2021 | NEW REPRESENTATIVE AT IB RECEIVED |
| Friday, February 26, 2021 | CANCELLED SECTION 71 |
| Thursday, February 6, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, October 9, 2019 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED |
| Monday, August 5, 2019 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED |
| Thursday, October 29, 2015 | CHANGE OF NAME/ADDRESS REC'D FROM IB |
| Friday, February 27, 2015 | FINAL DECISION TRANSACTION PROCESSED BY IB |
| Friday, January 23, 2015 | FINAL DISPOSITION NOTICE SENT TO IB |
| Friday, January 23, 2015 | FINAL DISPOSITION PROCESSED |
| Wednesday, November 5, 2014 | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB |
| Tuesday, August 5, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, May 20, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, May 20, 2014 | PUBLISHED FOR OPPOSITION |
| Friday, May 16, 2014 | NOTIFICATION PROCESSED BY IB |
| Thursday, May 1, 2014 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Wednesday, April 30, 2014 | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB |
| Wednesday, April 30, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, April 14, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Monday, April 14, 2014 | ASSIGNED TO LIE |
| Thursday, March 20, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, February 28, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 27, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, February 27, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, October 21, 2013 | REFUSAL PROCESSED BY IB |
| Friday, September 27, 2013 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Thursday, September 26, 2013 | REFUSAL PROCESSED BY MPU |
| Thursday, September 26, 2013 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Wednesday, September 25, 2013 | NON-FINAL ACTION WRITTEN |
| Tuesday, September 24, 2013 | APPLICATION FILING RECEIPT MAILED |
| Wednesday, September 18, 2013 | ASSIGNED TO EXAMINER |
| Wednesday, September 18, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, September 12, 2013 | SN ASSIGNED FOR SECT 66A APPL FROM IB |