| Serial Number | 77592268 |
| Word Mark | E-FAQ |
| Filing Date | Tuesday, October 14, 2008 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Wednesday, August 19, 2009 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | COMPUTER SOFTWARE USING ARTIFICIAL INTELLIGENCE FOR USE IN MANAGING HELP-DESK FUNCTIONS, NAMELY, FOR USE IN MAINTAINING HELP DESK LOGS, FOR USE IN PROCESSING AND TRACKING THIRD PARTY E-MAIL INQUIRIES, FOR USE IN COMPARING THE THIRD PARTY E-MAIL INQUIRIES WITH A SET OF PREVIOUSLY SUBMITTED QUESTIONS AND RESPONSES THERETO, AND FOR PROVIDING A LIST OF PROPOSED RESPONSES TO THE THIRD PARTY, AND FOR INSTRUCTION MANUALS SOLD THEREFOR AS A UNIT |
| Pseudo Mark | EMAIL-FAQ |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, October 17, 2008 |
| Primary Code | 009 |
| First Use Anywhere Date | Sunday, October 31, 1999 |
| First Use In Commerce Date | Sunday, October 31, 1999 |
| Party Name | Interactive Intelligence, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46278 |
| Event Date | Event Description |
| Wednesday, August 19, 2009 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Wednesday, August 19, 2009 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Wednesday, January 21, 2009 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, January 21, 2009 | NON-FINAL ACTION E-MAILED |
| Wednesday, January 21, 2009 | NON-FINAL ACTION WRITTEN |
| Wednesday, January 14, 2009 | ASSIGNED TO EXAMINER |
| Saturday, October 18, 2008 | NOTICE OF PSEUDO MARK MAILED |
| Friday, October 17, 2008 | NEW APPLICATION ENTERED IN TRAM |