| Serial Number | 75737158 |
| Word Mark | E-FAQ |
| Filing Date | Friday, June 25, 1999 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, August 12, 2022 |
| Registration Number | 2535011 |
| Registration Date | Tuesday, January 29, 2002 |
| Mark Drawing | 1 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | COMPUTER SOFTWARE USING ARTIFICIAL INTELLIGENCE FOR USE IN MANAGING HELP-DESK FUNCTIONS, NAMELY, FOR USE IN MAINTAINING HELP DESK LOGS, FOR USE IN PROCESSING AND TRACKING THIRD PARTY E-MAIL INQUIRIES, FOR USE IN COMPARING THE THIRD PARTY E-MAIL INQUIRIES WITH A SET OF PREVIOUSLY SUBMITTED QUESTIONS AND RESPONSES THERETO, AND FOR PROVIDING A LIST OF PROPOSED RESPONSES TO THE THIRD PARTY, AND FOR INSTRUCTION MANUALS SOLD THEREFOR AS A UNIT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 12, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | Sunday, October 31, 1999 |
| First Use In Commerce Date | Sunday, October 31, 1999 |
| Party Name | INTERACTIVE INTELLIGENCE, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46278 |
| Party Name | INTERACTIVE INTELLIGENCE, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Indianapolis, IN 46268 |
| Event Date | Event Description |
| Friday, November 12, 1999 | ASSIGNED TO EXAMINER |
| Tuesday, January 29, 2002 | REGISTERED-SUPPLEMENTAL REGISTER |
| Monday, November 15, 1999 | ASSIGNED TO EXAMINER |
| Tuesday, February 22, 2000 | NON-FINAL ACTION MAILED |
| Wednesday, April 12, 2000 | ASSIGNED TO EXAMINER |
| Monday, June 5, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, January 9, 2001 | ASSIGNED TO EXAMINER |
| Thursday, January 11, 2001 | NON-FINAL ACTION MAILED |
| Monday, February 5, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, May 3, 2001 | FINAL REFUSAL MAILED |
| Wednesday, October 3, 2001 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Tuesday, December 14, 2010 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, December 14, 2010 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, July 15, 2011 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Thursday, April 19, 2007 | CASE FILE IN TICRS |
| Tuesday, January 22, 2008 | TEAS SECTION 8 RECEIVED |
| Friday, January 25, 2008 | ASSIGNED TO PARALEGAL |
| Wednesday, February 13, 2008 | REGISTERED - SEC. 8 (6-YR) ACCEPTED |
| Thursday, June 2, 2011 | TEAS SECTION 8 & 9 RECEIVED |
| Thursday, July 14, 2011 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Friday, July 15, 2011 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Wednesday, February 5, 2025 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, December 7, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, January 29, 2021 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, August 12, 2022 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |