E-FAQ Trademark

Trademark Overview


On Friday, June 25, 1999, a trademark application was filed for E-FAQ with the United States Patent and Trademark Office. The USPTO has given the E-FAQ trademark a serial number of 75737158. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, August 12, 2022. This trademark is owned by INTERACTIVE INTELLIGENCE, INC.. The E-FAQ trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

COMPUTER SOFTWARE USING ARTIFICIAL INTELLIGENCE FOR USE IN MANAGING HELP-DESK FUNCTIONS, NAMELY, FOR USE IN MAINTAINING HELP DESK LOGS, FOR USE IN PROCESSING AND TRACKING THIRD PARTY E-MAIL INQUIRIES, FOR USE IN COMPARING THE THIRD PARTY E-MAIL INQUIRIES WITH A SET OF PREVIOUSLY SUBMITTED QUESTIONS AND RESPONSES THERETO, AND FOR PROVIDING A LIST OF PROPOSED RESPONSES TO THE THIRD PARTY, AND FOR INSTRUCTION MANUALS SOLD THEREFOR AS A UNIT

General Information


Serial Number75737158
Word MarkE-FAQ
Filing DateFriday, June 25, 1999
Status710 - CANCELLED - SECTION 8
Status DateFriday, August 12, 2022
Registration Number2535011
Registration DateTuesday, January 29, 2002
Mark Drawing1000 - Typeset: Word(s) / letter(s) / number(s)
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesCOMPUTER SOFTWARE USING ARTIFICIAL INTELLIGENCE FOR USE IN MANAGING HELP-DESK FUNCTIONS, NAMELY, FOR USE IN MAINTAINING HELP DESK LOGS, FOR USE IN PROCESSING AND TRACKING THIRD PARTY E-MAIL INQUIRIES, FOR USE IN COMPARING THE THIRD PARTY E-MAIL INQUIRIES WITH A SET OF PREVIOUSLY SUBMITTED QUESTIONS AND RESPONSES THERETO, AND FOR PROVIDING A LIST OF PROPOSED RESPONSES TO THE THIRD PARTY, AND FOR INSTRUCTION MANUALS SOLD THEREFOR AS A UNIT

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, August 12, 2022
Primary Code009
First Use Anywhere DateSunday, October 31, 1999
First Use In Commerce DateSunday, October 31, 1999

Trademark Owner History


Party NameINTERACTIVE INTELLIGENCE, INC.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278

Party NameINTERACTIVE INTELLIGENCE, INC.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46268

Trademark Events


Event DateEvent Description
Friday, August 12, 2022CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9
Friday, January 29, 2021COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Wednesday, December 7, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, July 15, 2011REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Friday, July 15, 2011REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Thursday, July 14, 2011CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Thursday, June 2, 2011TEAS SECTION 8 & 9 RECEIVED
Tuesday, December 14, 2010ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Tuesday, December 14, 2010TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, February 13, 2008REGISTERED - SEC. 8 (6-YR) ACCEPTED
Friday, January 25, 2008ASSIGNED TO PARALEGAL
Tuesday, January 22, 2008TEAS SECTION 8 RECEIVED
Thursday, April 19, 2007CASE FILE IN TICRS
Tuesday, January 29, 2002REGISTERED-SUPPLEMENTAL REGISTER
Wednesday, October 3, 2001APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Thursday, May 3, 2001FINAL REFUSAL MAILED
Monday, February 5, 2001CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, January 11, 2001NON-FINAL ACTION MAILED
Tuesday, January 9, 2001ASSIGNED TO EXAMINER
Monday, June 5, 2000CORRESPONDENCE RECEIVED IN LAW OFFICE
Wednesday, April 12, 2000ASSIGNED TO EXAMINER
Tuesday, February 22, 2000NON-FINAL ACTION MAILED
Monday, November 15, 1999ASSIGNED TO EXAMINER
Friday, November 12, 1999ASSIGNED TO EXAMINER