| Goods and Services | updating and maintaining cloud-based computer software through on-line updates, enhancements and patches, troubleshooting in the nature of diagnosing computer hardware and software problems, and tech support in the nature of providing backup computer programs and facilities; development and installation of computer software for machine intelligence and handling big data; consulting services in the fields of selection, implementation and use of computer hardware and software systems for others; consulting services in the field of selection, implementation, and use of data processing programs by order of third parties; troubleshooting of process control computer software problems for multi-cloud cost optimization processes to optimize and reduce customers' cloud spending across multiple third-party platforms; computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer programming consultancy, computer technology consultancy in the field of machine learning; computer technology consultancy in the field of minimum viable models for developing and preliminarily testing machine learning software; computer technology consultancy, namely, assisting customers to develop initial machine learning models running on free and open-source software and to demonstrate proof-of-concept modeling of a specific business use case; cloud computing consultancy services in the field of secure, scalable and highly available cloud hosting solutions; providing temporary use of non-downloadable web-based decentralized software applications (DApps) for use in cloud storage of data, web browsing, analyzing billing volume and billing breakdown by user, managing the optimization of virtual machines on a cloud computing platform, managing artificial intelligence deployment, managing the optimization of containerized software applications, and tracking multi-cloud infrastructure usage, cloud costs, architectural changes, resource efficiency, and anomaly detection; providing temporary use of on-line non-downloadable cloud computing software for use in cloud storage of data, web browsing, analyzing billing volume and billing breakdown by user, managing the optimization of virtual machines on a cloud computing platform, managing artificial intelligence deployment, managing the optimization of containerized software applications, and tracking multi-cloud infrastructure usage, cloud costs, architectural changes, resource efficiency, and anomaly detection; design and development of computer software related to cloud services, managing virtual machines on a cloud computing platform, artificial intelligence, containerized applications, database management, and cloud storage of data; consulting services in the field of cloud computing; computer services, namely, cloud hosting provider services; computer services, namely, integration of public and private cloud computing environments; providing virtual computer systems and virtual computer environments through cloud computing; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer security services, namely, enforcing, restricting and controlling access privileges of users of computing resources for cloud, mobile or network resources based on assigned credentials; providing temporary use of non-downloadable cloud-based software for use in cloud storage of data, web browsing, analyzing billing volume and billing breakdown by user, managing the optimization of virtual machines on a cloud computing platform, managing artificial intelligence deployment, managing the optimization of containerized applications, and tracking multi-cloud infrastructure usage, cloud costs, architectural changes, resource efficiency, and anomaly detection; technical consulting in the field of cloud storage; technical support services, namely, troubleshooting cloud computing and cloud storage problems; engineering services, namely, engineering in the field of cloud computing platforms, cloud storage, cloud computing, artificial intelligence, containerized applications, and cloud-based software; computer-aided engineering services for others; data automation and collection service using proprietary software to evaluate, analyze and collect service data |