| Serial Number | 88660617 |
| Word Mark | DIRECTLY |
| Filing Date | Friday, October 18, 2019 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, June 15, 2021 |
| Registration Number | 6383345 |
| Registration Date | Tuesday, June 15, 2021 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 30, 2021 |
| Goods and Services | Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support |
| Goods and Services | Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 22, 2019 |
| Primary Code | 009 |
| First Use Anywhere Date | Thursday, September 6, 2012 |
| First Use In Commerce Date | Thursday, September 6, 2012 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 22, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, December 3, 2012 |
| First Use In Commerce Date | Monday, December 3, 2012 |
| Party Name | Directly, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, US 94017 |
| Party Name | Directly, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, US 94017 |
| Party Name | Directly, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | San Francisco, US 94017 |
| Event Date | Event Description |
| Tuesday, October 22, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, January 24, 2020 | NON-FINAL ACTION E-MAILED |
| Friday, January 24, 2020 | ASSIGNED TO EXAMINER |
| Friday, January 24, 2020 | NON-FINAL ACTION WRITTEN |
| Friday, January 24, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, July 24, 2020 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Saturday, July 25, 2020 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, July 24, 2020 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, February 9, 2021 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Monday, August 10, 2020 | FINAL REFUSAL WRITTEN |
| Monday, August 10, 2020 | FINAL REFUSAL E-MAILED |
| Monday, August 10, 2020 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, February 9, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, February 10, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, March 19, 2021 | ASSIGNED TO EXAMINER |
| Thursday, February 25, 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 10, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, March 30, 2021 | PUBLISHED FOR OPPOSITION |
| Tuesday, March 30, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, June 15, 2021 | REGISTERED-PRINCIPAL REGISTER |